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Service bulletin VWS-12-04

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10157805
Published by NHTSA2019-04-08
Manufacturer's numberVWS-12-04
Manufacturer's date2012-11-13
NHTSA componentEQUIPMENT

NHTSA's summary

Warranty Information (Carefree Maintenance Program Duplicate Claims): This communication contains important information regarding submission of duplicate claims for the Volkswagen Carefree Maintenance Program. Under the Carefree Maintenance Program, the Courtesy Vehicle Check and each scheduled maintenance service can only be claimed once per VIN. Duplicate claims are subject to cancellation.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
VOLKSWAGEN VOLKSWAGEN

Listing a model year does not mean every vehicle of it is concerned: the document says which.