# Service bulletin Dealer Letter \-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10157750
- Published by NHTSA: 2019\-04\-08
- Manufacturer's number: Dealer Letter \-
- Manufacturer's date: 2012\-11\-13
- NHTSA component: EQUIPMENT

## NHTSA's summary

VOLKSWAGEN DEALERSHIP COMMUNICATION \(20R9 Service Action Kit Allocation\): Volkswagen will be sending an additional allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as well.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2012/MC-10157750-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2012/MC-10157750-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2010 to 2012 VOLKSWAGEN GOLF
- 2009 to 2012 VOLKSWAGEN JETTA
- 2009 to 2012 VOLKSWAGEN JETTA SPORTWAGEN
- 2012 VOLKSWAGEN PASSAT
- 2009 to 2012 VOLKSWAGEN TOUAREG

## Recalls for the same vehicles and component

- [2011331](/recalls/tc/2011331.md), 2011-09-08: Accessories
- [11V195000](/recalls/nhtsa/11V195000.md), 2011-03-29: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [VWC0911](/bulletins/10253439.md), 2024-04-22, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Carefree Maintenance Program ? Gasoline Engines \(Except Routan\) \- REVISED
- [911409](/bulletins/10253197.md), 2024-04-15, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; UNKNOWN OR OTHER. Update Programming RCD\-510 Radio \(Premium 8\)
- [911406](/bulletins/10253194.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RNS 850 Radio Software Update
- [911322](/bulletins/10253187.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. RNS 850 Radio Software Update
- [911313](/bulletins/10253180.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:ANTENNA. Antenna Diagnosis Overview
- [911312](/bulletins/10253179.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); UNKNOWN OR OTHER. RNS 315 Hardware Failure
- [911310](/bulletins/10253178.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. After switching ON the RNS 315 radio\-navigation system, the message "Please insert software CD" appears and the unit will not operate.
- [TT971402](/bulletins/10252942.md), 2024-04-08, Service bulletin: EQUIPMENT:ELECTRICAL. Damage to Data Link Connector \(DLC\) from Aftermarket Devices \(Cannot Communicate with Vehicle OBD System\)
- [TT911403](/bulletins/10252916.md), 2024-04-08, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Coding Information for Replacing ?AC? Suffix Radios with ?AF? Suffix Replacement Unit
- [TT911402](/bulletins/10252915.md), 2024-04-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. MDI Functions with iPhone 5 Variants \(5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation\)

JSON: [/v1/bulletins/10157750](/v1/bulletins/10157750)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20Dealer%20Letter%20-&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10157750&vehicle=Service%20bulletin%20Dealer%20Letter%20-)