# Service bulletin Dealer Letter \-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10157739
- Published by NHTSA: 2019\-04\-08
- Manufacturer's number: Dealer Letter \-
- Manufacturer's date: 2012\-10\-23
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM

## NHTSA's summary

VOLKSWAGEN DEALERSHIP COMMUNICATION \(2013 Model Year UPDATES \& IQS Window\): This document informs that during the next four months of the JD Power window, it?s very important for dealerships to take extra measures to ensure each new vehicle is delivered to customers in perfect condition. With this in mind, Volkswagen asks the dealers to pay special attention to completing the UPDATES in this document that will be active for certain 2013 model year vehicles in the dealers inventory as the IQS window officially opens on November 1st.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2012/MC-10157739-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2012/MC-10157739-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2012 to 2013 VOLKSWAGEN BEETLE
- 2013 VOLKSWAGEN JETTA
- 2012 to 2013 VOLKSWAGEN PASSAT
- 2013 VOLKSWAGEN TOUAREG

## Recalls for the same vehicles and component

- [19V615000](/recalls/nhtsa/19V615000.md), 2019-08-22: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:CONTROL MODULE; STEERING:COLUMN LOCKING:ANTI\-THEFT DEVICE
- [16V171000](/recalls/nhtsa/16V171000.md), 2016-03-24: ELECTRICAL SYSTEM:WIRING
- [2016132](/recalls/tc/2016132.md), 2016-03-23: Electrical
- [2014068](/recalls/tc/2014068.md), 2014-03-05: Accessories

## Other bulletins for the same vehicles and component

- [VOS\-26\-42](/bulletins/11035772.md), 2026-08-05, Service bulletin: ELECTRICAL SYSTEM. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 \- Hotfix 12\-V battery test\(s\) – No battery diagnosis \- Inconclusive test result.
- [VOS\-26\-15](/bulletins/11030829.md), 2026-04-06, Service bulletin: ELECTRICAL SYSTEM. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components \- Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand\-alone tests for each of those components.
- [VOS\-26\-01](/bulletins/11028490.md), 2026-02-06, Service bulletin: ELECTRICAL SYSTEM. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module \(BDM\) and will output:
- [V271901201189426](/bulletins/11007398.md), 2024-09-06, Service bulletin: ELECTRICAL SYSTEM. Battery testing
- [VWC1226](/bulletins/10253445.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Communication Beetle Convertible Launch
- [961301](/bulletins/10253216.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:MODULE. Keyless Entry Inoperative after Access / Start \(KESSY\) Module Replacement
- [931401](/bulletins/10253210.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT; UNKNOWN OR OTHER. High\-voltage repairs on Hybrid and Electric vehicles
- [931302](/bulletins/10253209.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT; UNKNOWN OR OTHER. High Voltage Repairs on Hybrid Vehicles
- [921402](/bulletins/10253207.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Washer Level Sensor
- [911412](/bulletins/10253200.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. Stationary Vehicle Displayed While in Motion \(Premium 8 Radio\)

JSON: [/v1/bulletins/10157739](/v1/bulletins/10157739)

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