Service bulletin VSE-13-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Service Information (Windows 7 Migration & Replacement VAS Diagnostic Devices - Special Pricing & Payment Options): Microsoft support of the Windows XP operating system ends April 8, 2014. From this date onwards, all commercial and consumer based computing devices that continue to run on Windows XP may be exposed to potential security and vulnerability risks. As Windows XP operating system function and performance shortcomings that result from security and vulnerability issues will no longer be resolved by Microsoft, Volkswagen recommends that applicable VAS diagnostic devices migrate to the Windows 7 operating system. VW informed and previewed the entire migration process in our USA VW Dealer Communication email of October 30. The Dealer Communication also specified that VAS 5051B diagnostic consoles and VAS 5052A diagnostic tablets are not capable of Windows 7 migration, and that migration is not recommended or supported on VAS 6150 diagnostic laptops due to potential performance issues. The Volkswagen Special Tool & Equipment program is committed to assisting. Over the last months we have worked to provide affordable, flexible options for replacement device purchases. We are pleased to announce the results of our efforts with this document.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Listing a model year does not mean every vehicle of it is concerned: the document says which.

• Bulletins for another vehicle
• Report an error on this page
• Report an error by email