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Service bulletin TT 57-13-05

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10157525
Published by NHTSA2019-04-08
Manufacturer's numberTT 57-13-05
Manufacturer's date2013-12-06
NHTSA componentLATCHES/LOCKS/LINKAGES

NHTSA's summary

Tech Tips (Auto Unlock Function): On the vehicles listed above, the auto unlock feature will only unlock the door(s) that were unlocked when the vehicle was last entered. For example, if the vehicle is set to unlock only the driver's door on first press of the unlock button on the keyless entry remote (or when using the door handle on KESSY equipped vehicles) and only the driver's door is unlocked during entry, only the driver's door will unlock with the auto unlock feature when placed into park or the key is removed from the ignition. This is normal operation, normal characteristic and no diagnosis or repair should be attempted for this condition.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Vehicles listed
VOLKSWAGEN JETTA2011, 2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TT5713052023-10-16. Service bulletin. Auto Unlock Function
Edition1032023-10-02. Service bulletin. VW Elsa Newsletter
Edition1022023-10-02. Service bulletin. VW Elsa Newsletter
Edition1112023-10-02. Service bulletin. VW Elsa Newsletter
Edition1112023-09-18. Service bulletin. Reminder: Improvements to Technical Information Titles in ElsaPro
5714042023-07-17. Service bulletin. Front Door Locks Hard to Release
5714032023-07-17. Service bulletin. Front Door Locks Hard to Release
5714022023-07-17. Service bulletin. Customer may comment that the front door is hard to open with exterior handle.
5714012023-07-17. Service bulletin. Front Door Latches Hard to Release
TT571401a2023-07-17. Service bulletin. For concerns of a door latch (or latches) not locking/unlocking or the outside door handle is inoperative at low ambient temperatures, perform normal diagnostic procedures to determine if the latch is affected by cold weather. If it has been determined that the latch is affected by water entry that freezes and causes the latch to fail or intermittently malfunction, replace the latch. If a latch cap (Figure 1) is installed on the old latch, install the cap on the replacement latch. If the cap is not installed order the cap and install it on the new latch.