# Service bulletin V401303 2028353

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10157518
- Published by NHTSA: 2019\-04\-08
- Manufacturer's number: V401303 2028353
- Manufacturer's date: 2013\-10\-01
- NHTSA component: SUSPENSION

## NHTSA's summary

Technical Bulletin \(Front Suspension Creaking Noise\): Coil Spring are not formed correctly and rubs against the perch of the strut. The production solution to t his issue was Improved parts installed in production since CW 44/11, VIN: A31CC025567. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10157518-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10157518-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2011 to 2012 VOLKSWAGEN PASSAT

## Other bulletins for the same vehicles and component

- [V4016012043146\_4](/bulletins/11026184.md), 2025-12-05, Service bulletin: SUSPENSION. What is and what is not a leaking suspension strut.
- [V4616012043146\_3](/bulletins/11021372.md), 2025-08-05, Service bulletin: SUSPENSION. How to identify and when to replace a leaking strut
- [V4019012028353\_12](/bulletins/11016583.md), 2025-04-04, Service bulletin: SUSPENSION. Front suspension noisy, spring rubs on strut perch.
- [Edition107](/bulletins/10243018.md), 2023-10-02, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ENGINE AND ENGINE COOLING; SUSPENSION; EQUIPMENT. VW Elsa Newsletter
- [Edition92](/bulletins/10243007.md), 2023-10-02, Service bulletin: SUSPENSION; FUEL SYSTEM, GASOLINE. VW Elsa Newsletter
- [Edition41](/bulletins/10242398.md), 2023-09-18, Service bulletin: SUSPENSION; EQUIPMENT; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. VW Elsa Newsletter
- [TT441402](/bulletins/10238619.md), 2023-07-05, Service bulletin: WHEELS; SUSPENSION:FRONT:WHEEL BEARING. This can be the due to the Encoder Ring being ground down on the wheel bearing hub unit, resulting in a damaged part.
- [TT441303](/bulletins/10238614.md), 2023-07-05, Service bulletin: WHEELS; SUSPENSION. This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments.
- [TB441304](/bulletins/10238010.md), 2023-06-26, Service bulletin: STEERING; WHEELS; SUSPENSION. Four Wheel Alignment Overview, Steering Wheel off Center, Vehicle Drift/Pull
- [TB441303](/bulletins/10238009.md), 2023-06-26, Service bulletin: WHEELS; STEERING; SUSPENSION. Four Wheel Alignment Overview, Steering Wheel off Center, Vehicle Drift/Pull

JSON: [/v1/bulletins/10157518](/v1/bulletins/10157518)

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