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Service bulletin VWP-13-21

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10157469
Published by NHTSA2019-04-08
Manufacturer's numberVWP-13-21
Manufacturer's date2013-09-12
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT

NHTSA's summary

Warranty Information (Revision to Warranty Policies and Procedures Manual Section 4.1 New Vehicle Receipt): This Warranty Bulletin details revisions made to Section 4.1 New Vehicle Receipt of the Warranty Policies and Procedures Manual. Some of the highlights included in this revision are: - The addition of a new section entitled Vehicle By-Pack Inspection. - Modification to the Warranty Claim Damage section to include ?Missing items from an undisturbed by-pack bag?. (As a reminder, the policy regarding missing items from a disturbed by-pack bag is specified in the Transportation Claim Damage section.)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
VOLKSWAGEN VOLKSWAGEN

Listing a model year does not mean every vehicle of it is concerned: the document says which.