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Service bulletin V911319 2023500

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10157446
Published by NHTSA2019-04-08
Manufacturer's numberV911319 2023500
Manufacturer's date2013-09-13
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL

NHTSA's summary

Technical Bulletin (Update Programming Radio, RCD 510 (Premium 8) for Various Functionality Concerns): This document informs that the following software symptoms may occur: ? Loss of presets ? Loss of speed dependent volume settings ? ?Gong? displayed on radio when using satellite radio ? Sporadic loss of sound in AM mode ? After selecting ?Channels? on screen 1 and scrolling on screen 2, the unit will sometimes go back to screen 1 The production solution to this issue is Software 0043 released MY 2011. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
VOLKSWAGEN CC2010
VOLKSWAGEN EOS2010
VOLKSWAGEN GOLF2010
VOLKSWAGEN GOLF WAGON2010 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN GTI2010
VOLKSWAGEN JETTA2010
VOLKSWAGEN JETTA SPORTWAGEN2010
VOLKSWAGEN PASSAT2010
VOLKSWAGEN PASSAT WAGON2010 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN TIGUAN2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20140692014-03-05. Electrical
13V5690002013-11-22. EXTERIOR LIGHTING; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
20134032013-11-13. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
VOS-26-422026-08-05. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
VOS-26-152026-04-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.
VOS-26-012026-02-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
V2719012011894262024-09-06. Service bulletin. Battery testing
VWC09112024-04-22. Service bulletin. Volkswagen Carefree Maintenance Program ? Gasoline Engines (Except Routan) - REVISED
9413022024-04-15. Service bulletin. Ignition Switch Faults Stored - Various Malfunctioning Comfort Functions
9413012024-04-15. Service bulletin. Ignition Switch Faults Stored - Various Malfunctioning Comfort Functions
9113132024-04-15. Service bulletin. Antenna Diagnosis Overview
TT9714022024-04-08. Service bulletin. Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TT9614022024-04-08. Service bulletin. Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement