# Service bulletin VSS\-13\-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10157403
- Published by NHTSA: 2019\-04\-08
- Manufacturer's number: VSS\-13\-19
- Manufacturer's date: 2013\-09\-04
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT

## NHTSA's summary

Service Information \(2014 Car\-Net Equipped Models \- Market Introduction\): During the market introduction of 2014 models equipped with Car\-Net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car\-Net to ensure prompt analysis and resolution of any emerging concerns.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10157403-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10157403-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2014 VOLKSWAGEN BEETLE
- 2014 VOLKSWAGEN BEETLE CONVERTIBLE
- 2014 VOLKSWAGEN CC
- 2014 VOLKSWAGEN EOS
- 2014 VOLKSWAGEN GOLF
- 2014 VOLKSWAGEN GOLF R
- 2014 VOLKSWAGEN GTI
- 2014 VOLKSWAGEN JETTA
- 2014 VOLKSWAGEN JETTA SPORTWAGEN
- 2014 VOLKSWAGEN PASSAT
- 2014 VOLKSWAGEN ROUTAN
- 2014 VOLKSWAGEN TIGUAN
- 2014 VOLKSWAGEN TOUAREG

## Recalls for the same vehicles and component

- [2020353](/recalls/tc/2020353.md), 2020-08-04: Label
- [2014068](/recalls/tc/2014068.md), 2014-03-05: Accessories

## Other bulletins for the same vehicles and component

- [VWP1311](/bulletins/10253489.md), 2024-04-22, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Model Year 2014 Prepaid PDI Time Units
- [VWM1401](/bulletins/10253473.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
- [911408](/bulletins/10253196.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. Stationary Vehicle Displayed While in Motion \(Premium 8 Radio\)
- [911405](/bulletins/10253193.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Car\-Net? Operating Control Unit \(OCU/J949\) Service Guidelines \& General Information
- [911404](/bulletins/10253192.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; UNKNOWN OR OTHER. Infotainment Worksheet \(U.S. Only\)
- [911401](/bulletins/10253189.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; UNKNOWN OR OTHER. UMI Software Update for Various Bluetooth® Concerns
- [911323](/bulletins/10253188.md), 2024-04-15, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; UNKNOWN OR OTHER. Infotainment Worksheet \(U.S. Only\)
- [TT971402](/bulletins/10252942.md), 2024-04-08, Service bulletin: EQUIPMENT:ELECTRICAL. Damage to Data Link Connector \(DLC\) from Aftermarket Devices \(Cannot Communicate with Vehicle OBD System\)
- [TT911402](/bulletins/10252915.md), 2024-04-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. MDI Functions with iPhone 5 Variants \(5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation\)
- [TT911401](/bulletins/10252914.md), 2024-04-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Car Net? Equipped Vehicles False Outbound Calls

JSON: [/v1/bulletins/10157403](/v1/bulletins/10157403)

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