# Service bulletin Customer Letter

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10157400
- Published by NHTSA: 2019\-04\-08
- Manufacturer's number: Customer Letter
- Manufacturer's date: 2013\-08\-30
- NHTSA component: ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE

## NHTSA's summary

Volkswagen Note \(Warranty Extension for Fuel Injectors Certain 2011 Model Year Volkswagen Vehicles with 2.0 TFSI Engine\): As part of Volkswagen?s ongoing commitment to our environment, and in cooperation with the United States Environmental Protection Agency and the California Air Resources Board, Volkswagen is informing the customers of the decision to extend the customers Emissions Control Systems Warranty for fuel injector replacement under specific conditions to 10 years or 120,000 miles, whichever occurs first. Volkswagen has determined that a faulty fuel injector may cause minor misfire conditions and, in turn, cause the Malfunction Indicator Lamp \(MIL\) on the instrument cluster to illuminate due to the presence of specific fault codes caused by this component. In Volkswagen's continuing efforts to assure proper performance of Volkswagen vehicles, the dealer will diagnose and replace a faulty fuel injector, if necessary, at no cost to the customer as long as the vehicle remains within the time and mileage limits of this warranty extension.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10157400-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10157400-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Fuel system

## Vehicles listed

- 2011 VOLKSWAGEN CC
- 2011 VOLKSWAGEN EOS
- 2011 VOLKSWAGEN GOLF
- 2011 VOLKSWAGEN TIGUAN

## Recalls for the same vehicles and component

- [2014307](/recalls/tc/2014307.md), 2014-07-22: Fuel System
- [14V441000](/recalls/nhtsa/14V441000.md), 2014-07-21: FUEL SYSTEM, GASOLINE
- [13V569000](/recalls/nhtsa/13V569000.md), 2013-11-22: EXTERIOR LIGHTING; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- [2013403](/recalls/tc/2013403.md), 2013-11-13: Electrical
- [2011355](/recalls/tc/2011355.md), 2011-10-03: Fuel System
- [11V490000](/recalls/nhtsa/11V490000.md), 2011-10-03: FUEL SYSTEM, DIESEL

## Other bulletins for the same vehicles and component

- [VOS\-26\-42](/bulletins/11035772.md), 2026-08-05, Service bulletin: ELECTRICAL SYSTEM. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 \- Hotfix 12\-V battery test\(s\) – No battery diagnosis \- Inconclusive test result.
- [VOS\-26\-15](/bulletins/11030829.md), 2026-04-06, Service bulletin: ELECTRICAL SYSTEM. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components \- Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand\-alone tests for each of those components.
- [VOS\-26\-01](/bulletins/11028490.md), 2026-02-06, Service bulletin: ELECTRICAL SYSTEM. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module \(BDM\) and will output:
- [V271901201189426](/bulletins/11007398.md), 2024-09-06, Service bulletin: ELECTRICAL SYSTEM. Battery testing
- [961301](/bulletins/10253216.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:MODULE. Keyless Entry Inoperative after Access / Start \(KESSY\) Module Replacement
- [921402](/bulletins/10253207.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Washer Level Sensor
- [911312](/bulletins/10253179.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); UNKNOWN OR OTHER. RNS 315 Hardware Failure
- [911310](/bulletins/10253178.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. After switching ON the RNS 315 radio\-navigation system, the message "Please insert software CD" appears and the unit will not operate.
- [TT961402](/bulletins/10252937.md), 2024-04-08, Service bulletin: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:SENSOR; ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Vehicles equipped with Immobilizer 4 \(Download\) ? Adapting Keys after Vehicle Lock Set Replacement
- [TT961207](/bulletins/10252935.md), 2024-04-08, Service bulletin: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. Equipped With KESSY ? Key Adaptation Tip

JSON: [/v1/bulletins/10157400](/v1/bulletins/10157400)

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