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Service bulletin PIP5370B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10156992
Published by NHTSA2019-04-08
Manufacturer's numberPIP5370B
Manufacturer's date2017-09-06
NHTSA componentFUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:DIESEL

NHTSA's summary

This Preliminary Information communication provides information to the technician that some vehicle may have an “ Exhaust Fluid Quality Poor ” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Fuel system

Vehicles listed
CHEVROLET CRUZE2014, 2015, 2016, 2017, 2018
CHEVROLET EQUINOX2018
CHEVROLET EXPRESS2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 15002010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
GMC SAVANA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC SIERRA2017
GMC SIERRA 15002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002012 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002011 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002018 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20230402023-02-02. Fuel System
23V0470002023-02-02. FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
19V3280002019-04-25. ENGINE
20190552019-02-08. Fuel System
19V0880002019-02-07. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
20182892018-06-01. Fuel System
18V3580002018-05-31. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
20182512018-05-11. Fuel System
18V3040002018-05-10. FUEL SYSTEM, GASOLINE
20175112017-10-20. Fuel System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
00-06-01-026R2025-12-03. Service bulletin. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-0072025-11-15. Service bulletin. This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler (CAC) Icing - Malfunction Indicator Lamp (MIL) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.
23-NA-1532025-10-25. Service bulletin. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
22-NA-0802025-10-16. Service bulletin. This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
18-NA-1802025-10-16. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-1802025-09-26. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
15-NA-0102025-07-07. Service bulletin. This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
25-NA-1002025-06-12. Service bulletin. This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
21-NA-1392025-05-01. Service bulletin. This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
25-NA-0522025-04-28. Service bulletin. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.