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Service bulletin PIP5501B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10156989
Published by NHTSA2019-04-08
Manufacturer's numberPIP5501B
Manufacturer's date2017-09-05
NHTSA componentELECTRICAL SYSTEM; ENGINE

NHTSA's summary

This Preliminary information communicates Vehicles may be setting DTC P2101 falsely. In 2017 the K2XX introduced a “ Driver Door Open Prime ” (DDOP) feature that improves cold startability. The engineering investigation has determined that an intermittent pulse on the ECM RUN/CRANK input (during vehicle door unlock), initializes the Electronic Throttle Control (ETC) diagnostics that falsely sets P2101 when the DDOP occurs as the customer opens the driver door. Many of the reported P2101 failures show that the vehicle battery was in a reduced charge state (new dealer stock or extended radio operation with the engine off). Run the engine for 1 minute, soak the vehicle for 5 hours (required to re-initialize the DDOP) and verify that the P2101 does not reset. Return the vehicle to the customer

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine

Trouble codes named

P2101

Vehicles listed
CADILLAC ESCALADE2017
CADILLAC ESCALADE ESV2017
CHEVROLET SILVERADO2017
CHEVROLET SUBURBAN2017
CHEVROLET TAHOE2017
GMC SIERRA2017
GMC YUKON2017
GMC YUKON DENALI2017 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2017 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20242942024-05-24. Electrical
20214072021-07-01. Electrical
20193252019-06-28. Electrical
20192042019-04-26. Electrical
19V3280002019-04-25. ENGINE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
25-NA-0522025-04-28. Service bulletin. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.