# Service bulletin PIT5379E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10156946
- Published by NHTSA: 2019\-04\-08
- Manufacturer's number: PIT5379E
- Manufacturer's date: 2019\-03\-22
- NHTSA component: ELECTRICAL SYSTEM; VISIBILITY

## NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that may have a content theft alarm sounding for no apparent reason. Technician may use all published Service Information diagnostics and has not found the cause of the unwanted content theft alarm sounding. Technician should use Global Diagnostic System 2 to review the Body Control Module parameters for "Content Theft Deterrent Trigger History". If the trigger is an Intrusion inspect for items hanging from the rear view mirror, solar powered dancing characters. When the trigger is a Glass breakage inspect the two rear quarter\-panel windows and also in the liftgate glass. The quarter panel windows are attached to the body harness with a connector that looks similar to a 9 volt battery connector inspect them to be fully seated in on the glass. When the trigger is Ignition Voltage/Battery reconnect detected during a cold ambient temperature remote vehicle start event technician should call GM General Motors Technical Assistance Center.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10156946-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10156946-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Glass, wipers and mirrors

## Vehicles listed

- 2015 to 2019 CADILLAC ESCALADE
- 2015 to 2019 CHEVROLET SUBURBAN
- 2015 to 2019 CHEVROLET TAHOE
- 2015 to 2019 GMC YUKON

## Recalls for the same vehicles and component

- [17V033000](/recalls/nhtsa/17V033000.md), 2017-01-12: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
- [15V640000](/recalls/nhtsa/15V640000.md), 2015-10-09: ELECTRICAL SYSTEM:IGNITION
- [14V301000](/recalls/nhtsa/14V301000.md), 2014-06-06: ELECTRICAL SYSTEM:SOFTWARE; SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

## Other bulletins for the same vehicles and component

- [25\-NA\-087](/bulletins/11017595.md), 2025-05-02, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- [13\-08\-116\-001K](/bulletins/11017244.md), 2025-04-25, Service bulletin: ELECTRICAL SYSTEM. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- [24\-NA\-098](/bulletins/11017207.md), 2025-04-24, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This service bulletin provides information for dealers/technicians on Service Programming System \(SPS\) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- [15\-06\-03\-001F](/bulletins/11017031.md), 2025-04-15, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- [21\-NA\-043](/bulletins/11014230.md), 2025-02-12, Service bulletin: VISIBILITY/WIPER; SERVICE BRAKES; ENGINE; ELECTRICAL SYSTEM; WHEELS. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer.
- [21\-NA\-135](/bulletins/11014222.md), 2025-02-12, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
- [17\-NA\-331](/bulletins/11013149.md), 2025-01-28, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
- [24\-NA\-173](/bulletins/11013082.md), 2025-01-24, Service bulletin: ENGINE; ELECTRICAL SYSTEM. This bulletin advises the technician that if the code sets, verify the sensor then inspect the engine oil pump for a sticking valve that may cause the MIL to illuminate.
- [09\-06\-04\-026Z](/bulletins/11013069.md), 2025-01-23, Service bulletin: ENGINE; POWER TRAIN; ELECTRICAL SYSTEM. This bulletin provides information on identifying Non\-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- [20\-NA\-132](/bulletins/11012929.md), 2025-01-18, Service bulletin: ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

JSON: [/v1/bulletins/10156946](/v1/bulletins/10156946)

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