# Service bulletin SSM 47836

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10156889
- Published by NHTSA: 2019\-04\-08
- Manufacturer's number: SSM 47836
- Manufacturer's date: 2019\-02\-28
- NHTSA component: FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:DIESEL

## NHTSA's summary

Some 2011\-2019 F\-Super Duty 6.7L diesel equipped vehicles may exhibit a ticking/tapping noise traced to the reductant injector.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10156889-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10156889-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine, Fuel system

## Vehicles listed

- 2011 to 2019 FORD F\-250 SD
- 2011 to 2019 FORD F\-350 SD
- 2011 to 2019 FORD F\-450 SD
- 2011 to 2019 FORD F\-550 SD
- 2011 to 2019 FORD F\-650 SD
- 2011 to 2019 FORD F\-750 SD

## Recalls for the same vehicles and component

- [19V278000](/recalls/nhtsa/19V278000.md), 2019-04-08: ENGINE; EQUIPMENT:ELECTRICAL
- [18V894000](/recalls/nhtsa/18V894000.md), 2018-12-18: ENGINE
- [17V170000](/recalls/nhtsa/17V170000.md), 2017-03-13: FUEL SYSTEM, OTHER
- [16V945000](/recalls/nhtsa/16V945000.md), 2016-12-29: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
- [16V778000](/recalls/nhtsa/16V778000.md), 2016-10-26: FUEL SYSTEM, DIESEL
- [2016526](/recalls/tc/2016526.md), 2016-10-25: Fuel System
- [15V371000](/recalls/nhtsa/15V371000.md), 2015-06-15: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- [2015125](/recalls/tc/2015125.md), 2015-03-24: Engine
- [15V052000](/recalls/nhtsa/15V052000.md), 2015-01-30: ENGINE AND ENGINE COOLING:ENGINE
- [2014376](/recalls/tc/2014376.md), 2014-09-04: Fuel System

## Other bulletins for the same vehicles and component

- [26E02](/bulletins/11036559.md), 2026-09-01, Other: UNKNOWN OR OTHER; ENGINE. NEW VEHICLE DELIVERY HOLD Emissions Recall 26E02 Certain 2016\-2019 F\-650 \- 750 and 2017\-2019 F\-350 \- 550 Vehicles Equipped With 6.7L Diesel Engines Crankcase Ventilation \(CCV\) Inspection And Replacement
- [26N03](/bulletins/11036547.md), 2026-09-01, Other: ENGINE; UNKNOWN OR OTHER. Customer Satisfaction Program 26N03 Certain 2017\-2019 Model Year Super Duty Vehicles w/ 6.7L Diesel Engines Diesel Particulate Filter Replacement, If Required After Dealer Evaluation
- [SSM 55098](/bulletins/11036338.md), 2026-08-25, Service bulletin: UNKNOWN OR OTHER; POWER TRAIN; ENGINE. Some 2013\-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015\-2019 Transit vehicles equipped with a 3.2L diesel engine may not pass a state smog test due to the exhaust gas system \(EGS\) monitor that will not run after completing the exhaust gas sensor drive cycle located within Section 2 of the Powertrain Control/Emissions Diagnostics \(PC/ED\) Manual \> Drive Cycles. This may be due to the vehicles diesel oxidation catalyst \(DOC\) age counter being under the 120\-minute age requirement. There is an all\-new "PCM Catalytic Converter Age Evaluation" application within the latest version of the Ford Diagnosis and Repair System \(FDRS\). Use this new FDRS application to determine the age \(in minutes\) of the DOC. If the age is less than 120 minutes, perform manual regenerations to increase the catalyst age counter to satisfy the monitor age requirement. If further assistance is needed, contact the technical assistance center \(TAC\). Note: this article only applies to the EGS monitor. Problems with other vehicle monitors not running successfully must be addressed using normal diagnostics located i
- [SSM 54690](/bulletins/11030810.md), 2026-04-06, Service bulletin: ENGINE. Some 2013\-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015\-2019 Transit vehicles equipped with a 3.2L diesel engine may not pass a state smog test due to the exhaust gas system \(EGS\) monitor that will not run after completing the Exhaust Gas Sensor drive cycle located within Section 2 of the Powertrain Control/Emissions Diagnostics \(PC/ED\) Manual \> Drive Cycles. This may be due to the vehicles diesel oxidation catalyst \(DOC\) age counter being under the 120\-minute requirement. Engineering is investigating this issue and working on a solution.
- [24L05](/bulletins/11023852.md), 2025-10-03, Other: ENGINE; UNKNOWN OR OTHER. Certain 2011\-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine \- Emission Control Information Label Update for Qualified Vehicles
- [24L04](/bulletins/11023851.md), 2025-10-03, Other: UNKNOWN OR OTHER; ENGINE. Certain 2017 and 2020\-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine \- Emission Control Information Label Update
- [SSM 54215](/bulletins/11023203.md), 2025-09-18, Service bulletin: FUEL/PROPULSION SYSTEM. Some 2019\-2026 F\-Super Duty vehicles equipped with a 6.7L engine may require various repairs and/or maintenance to the fuel system where quick release couplings are utilized, such as the secondary fuel filter. The Workshop Manual \(WSM\), Section 310\-00 \> General Procedures \> Quick Release Coupling has been updated to include videos and instructions of proper disconnect/connect steps involving the Type 27 quick release couplings.
- [24L04](/bulletins/11022379.md), 2025-09-03, Other: UNKNOWN OR OTHER; ENGINE. Certain 2017 and 2020\-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine \- Emission Control Information Label Update
- [24L05](/bulletins/11022355.md), 2025-09-03, Other: ENGINE; UNKNOWN OR OTHER. Certain 2011\-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine \- Emission Control Information Label Update for Qualified Vehicles
- [SSM 52335](/bulletins/10251952.md), 2024-03-20, Service bulletin: ENGINE AND ENGINE COOLING. For 2015\-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual \(WSM\), Section 303\-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.

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