# Service bulletin TSB 19\-2037

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10156482
- Published by NHTSA: 2019\-04\-02
- Manufacturer's number: TSB 19\-2037
- Manufacturer's date: 2019\-03\-06
- NHTSA component: ELECTRICAL SYSTEM; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

## NHTSA's summary

Some 2015\-2019 MKC vehicles equipped with memory mirrors built on or before 16\-Feb\-2019 may experience a ratcheting/clicking noise from the exterior mirror\(s\) glass which can occur when one or more of the following actions occur: customer unlocks vehicle, memory mirrors glass position recall to previous setting or memory mirrors button activation.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10156482-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10156482-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Glass, wipers and mirrors, Mirrors

## Vehicles listed

- 2015 to 2019 LINCOLN MKC

## Other bulletins for the same vehicles and component

- [TSB160058](/bulletins/10205023.md), 2021-12-20, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES. Wind or whistle noise froim exterior mirror\(s\) at highway speed
- [TSB 19\-2200](/bulletins/10162066.md), 2019-07-03, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; VISIBILITY. Some 2015\-2016 MKC vehicles may exhibit a wind or whistle noise from the exterior mirror\(s\) at highway speed. This may be due to the spacing between the exterior mirror base and the mirror cover. To correct the condition, follow the Service Procedure steps to add foam to the back of the mirror cover for the affected side\(s\).
- [SSM 45972](/bulletins/10092403.md), 2017-02-21, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; EQUIPMENT. SOME 2015\-2016 MKC VEHICLES EQUIPPED WITH MEMORY MIRRORS BUILT ON OR BEFORE 12/7/2015 MAY EXPERIENCE A RATCHETING/CLICKING NOISE FROM THE EXTERIOR MIRROR\(S\)GLASS WHEN ONE OR MORE OF THE FOLLOWING ACTIONS OCCUR: VEHICLE UNLOCKED, VEHICLE FIRST STARTED, MEMORY MIRROR BUTTONS ACTIVATED OR WHEN POWER FOLD MIRRORS ARE OPERATED. REPROGRAM THE DRIVER DOOR MODULE \(DDM\) AND/OR PASSENGER DOOR MODULE \(PDM\) WITH LATEST CALIBRATION USING INTEGRATED DIAGNOSTIC SYSTEM \(IDS\) RELEASE 101.04 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART 14B291 AND REFER TO SECTION 10 IN THE SLTS MANUAL FOR APPLICABLE LABOR OPERATIONS.
- [TSB15\-0135](/bulletins/10058706.md), 2015-11-03, Service bulletin: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. LINCOLN: 2015 MKC FROM EXTERIOR MIRRORS, WIND OR WHISTLING NOISE MAY BE EXPERIENCE, WHILE AT HIGHWAY SPEEDS \*CN

JSON: [/v1/bulletins/10156482](/v1/bulletins/10156482)

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