# Service bulletin TJ23844

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10156297
- Published by NHTSA: 2019\-04\-01
- Manufacturer's number: TJ23844
- Manufacturer's date: 2017\-11\-17
- NHTSA component: SUSPENSION; EQUIPMENT

## NHTSA's summary

VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Knocking noise from rear suspension , loose spring aid in upper spring seat REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 23844 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2015 08 13 FUNC GROUP : FUNC DESC : 6525 Bushing Page 1 of 4 Attachment File Name File Size TJ 23844 \- 1 . jpg 0.1374 MB TJ 23844 \- 2 . jpg 0.0852 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2011 \- 2011 21 0141634 \- 0142193 201041 \- 201043 134 2011 \- 2011 22 0014395 \- 0018052 201041 \- 201044 136 2011 \- 2011 21 0102815 \- 0103480 201041 \- 201043 137 2016 \- 9999 0000010 \- 9999952 201524 \- 999952 156 2011 \- 2011 22 0167088 \- 0172396 201041 \- 201044 157 2015 \- 9999 0000022 \- 9999952 201450 \- 999952 CSC Customer Symptom Codes Code Description E7 Suspension / Unusual noise WZ Suspension / Clicking / clonking noise 8J Shock absorption / Unusual noise ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post \- consumer waste . © 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 23844 VST Operation Number VST Operation Number Description 98280 \- 2 Spring aid adjust acc . to TJ 23844 \( 1 side \) , 1 JV DTC Diagnostic Trouble Codes Rows beginning with \* are modified Note \! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : There may be a knocking noise from the rear spring aid \( bump stop rubber \) if the spring aid is loose in the upper spring seat installation . Vehicle Report : Yes , please submit a Vehicle Report of all cases with suspension noise rear . Use concern area ? Vehicle Report ? and sub concern area ? Support not needed ? , use function group 6525 . Service : Verify the sympto

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10156297-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10156297-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Suspension

## Vehicles listed

- 2011 VOLVO S80
- 2018 VOLVO XC60
- 2011 VOLVO XC70

## Recalls for the same vehicles and component

- [2018618](/recalls/tc/2018618.md), 2018-11-09: Accessories

## Other bulletins for the same vehicles and component

- [CBR\-2014 202402](/bulletins/10251328.md), 2024-03-05, Service bulletin: SUSPENSION. CBR \- Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust \- Chassis Built 2016w01 And Newer.
- [TJ36509](/bulletins/10249366.md), 2024-01-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Volvo Cars App Remote climate or ERS, not possible
- [35912.5.0](/bulletins/10249193.md), 2024-01-25, Service bulletin: EQUIPMENT. This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
- [TJ3669310](/bulletins/10241683.md), 2023-09-05, Service bulletin: EQUIPMENT:ELECTRICAL. WPC. none or unstable charging.
- [TJ34936110](/bulletins/10241670.md), 2023-09-05, Service bulletin: EQUIPMENT:ELECTRICAL. No internet connection and intermittent.
- [TJ3416550](/bulletins/10241641.md), 2023-09-05, Service bulletin: EQUIPMENT:ELECTRICAL. Mobile data services, general
- [36678.1.0](/bulletins/10238367.md), 2023-06-30, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This is a Technical Journal. Recovering control modules stuck in “not responding” after failed SW download. Connect VIDA to read\-out the car. Follow steps outlined in this TJ.
- [TJ3656310](/bulletins/10234824.md), 2023-04-24, Service bulletin: ENGINE AND ENGINE COOLING; SUSPENSION. Creaking noise from right engine pad
- [TJ3655550](/bulletins/10234823.md), 2023-04-24, Service bulletin: ENGINE AND ENGINE COOLING; SUSPENSION. Creaking noise from right engine pad
- [TJ31423](/bulletins/10234764.md), 2023-04-24, Service bulletin: ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUSES, RELAYS, CONTACTS, AND SHUNTS; SUSPENSION: ADJUSTMENT:AUTOMATIC ELECTRICAL/HYDRAULIC. Blown fuse, compressor \- air suspension

JSON: [/v1/bulletins/10156297](/v1/bulletins/10156297)

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