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Service bulletin V641204 2028594

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10156064
Published by NHTSA2019-04-01
Manufacturer's numberV641204 2028594
Manufacturer's date2012-10-31
NHTSA componentEQUIPMENT:ELECTRICAL; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

NHTSA's summary

Technical Bulletin (Window Enters Pinch Protection with No Obstructions Present): Customer may complain front window(s) will not go up all the way without entering pinch protection or they may have to hold the button continuously to get the window to close. Due to installation tolerances and window motor deficiencies, it is possible the window regulator motor may have excessive resistance causing pinch protection to activate. The production solution to this issue was a Revised window regulator motor and optimized window regulator installation procedure. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Glass, wipers and mirrors, Power windows

Vehicles listed
VOLKSWAGEN BEETLE2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
Edition1152023-10-02. Service bulletin. VW Elsa Newsletter
Edition26a2023-09-18. Service bulletin. VW Elsa Newsletter
Action64C92023-08-14. Service bulletin. Front Window Motors
UPDATE64C72023-08-14. Service bulletin. Cflosure of Update 64C7 Wi8ndow Motors for 2012-2013 MY Beetle - United States Market Only
64C92023-08-14. Service bulletin. 2012 - 2013 My Volkswagen Beetle Fron Window Lmotors
TT6414042023-07-31. Service bulletin. Complaints of the front window glass contacting the rear glass may be caused by the front window glass becoming loose in the regulator clamps. (See Figs. 1 and 2)
TT641403a2023-07-31. Service bulletin. Complaints of a rattle noise when closing the front door, or rattle from door when driving on bump roads may be caused when the front window regulator mounting nuts have become loose in the door. This concern may be more noticeable with the window closed. (See Fig. 1)
TT6414032023-07-31. Service bulletin. Complaints of a rattle noise when closing the front door or a rattle from door when driving on bumpy roads, may be caused by the front window regulator mounting nuts becoming loose in the door. This concern may be more noticeable with the window closed. (See Fig. 1)
Update Bulletin2019-04-08. Service bulletin. UPDATE Technical Bulletin (UPDATE ? 64C7 Window Motors): This update has been proactively released to prevent window(s) entering pinch protection with no obstructions present. The Window "One-touch" does not work properly (window will not go up, or comes down on its own). The production solution for this issue was a New Window Motor design and calibration as of CW35/2012. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Dealer Letter an2019-04-01. Service bulletin. VOLKSWAGEN DEALERSHIP COMMUNICATION (UPDATE 64C7): Volkswagen is informing dealers of an upcommming service update. The issue observted was Window ?one touch? does not work properly (window will not go up, or comes down on its own). The corrective action taken for this issue was to Replace window motor(s) with new motor design