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Service bulletin Dealer Letter -

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10155995
Published by NHTSA2019-04-01
Manufacturer's numberDealer Letter -
Manufacturer's date2013-11-11
NHTSA componentPOWER TRAIN

NHTSA's summary

VOLKSWAGEN DEALERSHIP COMMUNICATION (Shifting concerns): Current TCM programming in combination with ECM programming may cause shift quality concerns and/or rough running behavior depending on driving conditions. The corrective action taken for this issue was to Update the TCM and ECM software

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
VOLKSWAGEN JETTA2014
VOLKSWAGEN PASSAT2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V8660002019-12-06. POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:CLUTCH ASSEMBLY
20194232019-08-22. Powertrain
17V3090002017-05-11. POWER TRAIN:DRIVELINE:DRIVESHAFT; ENGINE AND ENGINE COOLING:ENGINE:DIESEL
20172562017-05-10. Powertrain
20141362014-04-16. Powertrain
14V1820002014-04-15. POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
13V5680002013-11-14. POWER TRAIN

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
V3718022033975_142025-11-10. Service bulletin. Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
V3416022034406_82025-11-10. Service bulletin. Diagnosing Manual Transmission Noise
V3718022033975_132024-10-09. Service bulletin. Fluid requirements
V3416022034406_72024-10-09. Service bulletin. Manual transmission noise diagnosing
V0116132033805_102024-10-09. Service bulletin. Engine Misfire Diagnostic Aid
9313012024-04-15. Service bulletin. Required Parts for E-Machine / Traction Motor Replacement or Re-installation
UPDATE24AE2024-04-01. Service bulletin. 1.8T ECM/TCM Software
List2023-10-16. Service bulletin. On-car analysis list from December 2nd, 2013 please contact VW Helpline before attempting repair
Edition1152023-10-02. Service bulletin. VW Elsa Newsletter
CHARTd2023-09-18. Service bulletin. FLUID CAPACITY CHART