# Service bulletin 15\-002\-19\-3542a

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10155440
- Published by NHTSA: 2019\-03\-29
- Manufacturer's number: 15\-002\-19\-3542a
- Manufacturer's date: 2019\-03\-22
- NHTSA component: EXTERIOR LIGHTING; EQUIPMENT ADAPTIVE/MOBILITY; LANE DEPARTURE; SERVICE BRAKES, HYDRAULIC; FORWARD COLLISION AVOIDANCE

## NHTSA's summary

Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04\-0A \(Forward sensing camera \(FSC\) internal malfunction\).Master Warning Light, Smart Brake Support/Smart City Brake Support \(SBS/SCBS\) Indicator Light, Lane\-keep Assist System \(LAS\) Lane Departure Warning System \(LDWS\) Warning Light, High Beam Control \(HBC\) system Warning Light \(amber\). DTC U3000:04\-0A \(Forward sensing camera \(FSC\) internal malfunction\) is stored in the FSC module and cannot be erased. This concern may be caused by a hardware failure of an internal device of the FSC, which results in a malfunction detection. To eliminate this concern, the production process of the FSC has been modified.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10155440-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10155440-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Brakes, Driver assistance, Equipment and accessories, Lighting

## Trouble codes named

U3000

## Vehicles listed

- 2018 MAZDA CX\-3
- 2017 to 2018 MAZDA CX\-5
- 2018 MAZDA CX\-9
- 2017 to 2018 MAZDA MAZDA3
- 2017 to 2018 MAZDA MAZDA6

## Recalls for the same vehicles and component

- [23V487000](/recalls/nhtsa/23V487000.md), 2023-07-14: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [2017312](/recalls/tc/2017312.md), 2017-06-22: Brakes
- [16V753000](/recalls/nhtsa/16V753000.md), 2016-10-18: EXTERIOR LIGHTING:TURN SIGNAL

## Other bulletins for the same vehicles and component

- [SA\-029\-26](/bulletins/11032103.md), 2026-05-05, Service bulletin: UNKNOWN OR OTHER; ENGINE; POWER TRAIN; SERVICE BRAKES. This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA\-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle\-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle \-specific manufacturer scheduled maintenance. Workshop Manual \- Refer to section 00\-00 SCHEDULED MAINTENANCE. Owner's Manual \- Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure \(Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.\).
- [09\-005\-26](/bulletins/11028099.md), 2026-02-03, Service bulletin: LANE DEPARTURE: BLIND SPOT DETECTION; ELECTRICAL SYSTEM. If the right\-side Blind Spot Monitoring \(BSM\) control module is replaced for any reason, it is also necessary to replace the left\-side BSM control module in order to complete the radar aiming procedure. If the right\-side BSM control module is replaced alone, "Automatic Configuration" and "BSM Radar Aiming" cannot be completed due to a programming error in the module. In most cases, if the left\-side BSM control module is replaced alone, "Automatic Configuration" and "BSM Radar Aiming" can be completed without any problem \(See CAUTION below for more details\). Other possible symptoms that may be found if the right\-side BSM module is replaced alone: BSM aiming fails “BSM OFF" indicator ON Center Display warning message BSM failsafe \(No operation\) DTC U3000:54 stored in memory DTC U1A4B:54 stored in memory \(CX\-3, MX\-5 only\) NOTE: Since a new BSM control module does not retain the vehicle specification information, it is necessary to acquire and store the vehicle specification information transmitted via CAN communication from the combination meter through automatic configuration after replacement.
- [SA\-055\-25](/bulletins/11026353.md), 2025-12-05, Service bulletin: SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern. NOTE: Before following this Service Alert repair procedure, ensure published TSBs in MGSS have been completed per model year.
- [SA\-023\-25b](/bulletins/11022725.md), 2025-09-04, Service bulletin: UNKNOWN OR OTHER; ENGINE; ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code \(OTP\) during the MyMazda App Connected Vehicle enrollment. 2. Remote function\(s\) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
- [09\-047\-24](/bulletins/11010990.md), 2024-12-03, Service bulletin: EXTERIOR LIGHTING. Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti\-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti\-fog coating performance was improved.
- [SA\-016\-24c](/bulletins/11009644.md), 2024-11-04, Service bulletin: SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- [SA\-016\-24b](/bulletins/11007009.md), 2024-09-04, Service bulletin: SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- [09\-041\-24](/bulletins/11006899.md), 2024-09-04, Service bulletin: EXTERIOR LIGHTING. Some customers may notice water entry into the front combination lights \(as shown below\). This is due to poor sealing where rain or other water can enter inside the light. To eliminate this concern, the shape of the front combination light has been changed to improve sealing ability.
- [04\-003\-24](/bulletins/11005528.md), 2024-08-02, Service bulletin: SERVICE BRAKES. Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plate’s surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper\-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake \(EPB\) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.
- [SA\-016\-24a](/bulletins/11003396.md), 2024-07-05, Other: SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

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