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Service bulletin NAS18-10-020-2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10155314
Published by NHTSA2019-03-25
Manufacturer's numberNAS18-10-020-2
Manufacturer's date2019-02-06
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

The I-PACE has been manufactured with hardware to enable DC-charging capability of up to 100kW and also to receive certain software updates via Software Over The Air (SOTA). On a limited number of vehicles, control module software updates are necessary for these capabilities to function.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
JAGUAR I-PACE2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM758042022-10-07. Service bulletin. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SFCC_NOV2021_252021-12-07. Service bulletin. Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
SFCC Jul20_262020-08-07. Service bulletin. 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SFCC_NOV19_402019-12-07. Service bulletin. Customer states the vehicle will not start.
SFCC_JUL19_Slide2019-08-12. Service bulletin. TCU_3 Programming failures
SFCC_APRIL19_Sli2019-05-13. Service bulletin. TCU_3 programming failures
SFCC_14MAR19_Sli2019-04-15. Service bulletin. TCU_3 programming failures
SSM740002018-10-22. Service bulletin. ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180