# Service bulletin SSM74278

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10155304
- Published by NHTSA: 2019\-03\-25
- Manufacturer's number: SSM74278
- Manufacturer's date: 2019\-02\-12
- NHTSA component: SEATS

## NHTSA's summary

Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code \(DTC\) B1B87\-31, stored in Driver Seat Module \(DSM\) or Passenger Seat Module \(PSM\) Note: that the seat height motor is supplied as part of the cushion sub\-assembly or motor sub\-assembly \(depending on model\)

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10155304-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10155304-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seats

## Trouble codes named

B1B87

## Vehicles listed

- 2014 to 2019 JAGUAR F\-TYPE
- 2017 to 2019 JAGUAR XE
- 2009 to 2019 JAGUAR XF
- 2010 to 2019 JAGUAR XJ

## Recalls for the same vehicles and component

- [2019202](/recalls/tc/2019202.md), 2019-04-25: Seats And Restraints
- [2016651](/recalls/tc/2016651.md), 2016-12-22: Seats And Restraints
- [2014202](/recalls/tc/2014202.md), 2014-06-04: Seats And Restraints
- [2008278](/recalls/tc/2008278.md), 2008-08-07: Seats And Restraints

## Other bulletins for the same vehicles and component

- [SSM72022](/bulletins/10231271.md), 2023-02-06, Service bulletin: SEATS; ELECTRICAL SYSTEM. Seat Module DTC diagnostic help \- Seats not moving in one direction
- [SSM71827](/bulletins/10231228.md), 2023-02-06, Service bulletin: SEATS. Climate Controlled Seats Diagnosis \& Testing
- [UPS3512\-2bNAS1](/bulletins/10229425.md), 2023-01-09, Service bulletin: SEATS. Update Prior to Sale: Incorrect Seat Variants and Functionality
- [SSM70238](/bulletins/10227606.md), 2022-12-12, Service bulletin: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; SEATS. XJ Heated Seats Innoperative on Integrated Control Panel
- [SSM68498](/bulletins/10227587.md), 2022-12-12, Service bulletin: UNKNOWN OR OTHER; SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT. Customer may complain of a creak or rattle from the rear seat back rest.
- [SSM67917](/bulletins/10227133.md), 2022-12-05, Service bulletin: ELECTRICAL SYSTEM; SEATS. Vehicle seat memory module logs U1A4C 00
- [SSM68498](/bulletins/10226593.md), 2022-11-28, Service bulletin: SEATS. Rear Seat Back Rest Creak or Rattle Noise
- [K196NAS1](/bulletins/10226167.md), 2022-11-14, Service bulletin: SEATS. Seatback Business Tray
- [6186NAS](/bulletins/10214648.md), 2022-06-27, Service bulletin: SEATS. Incorrect Seat Variants and Functionality.
- [SSM64537](/bulletins/10212870.md), 2022-05-31, Service bulletin: SEATS; ELECTRICAL SYSTEM. X351 Seat Memory Switch Number 1 Stuck High

JSON: [/v1/bulletins/10155304](/v1/bulletins/10155304)

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