# Service bulletin 10\-90\-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10155226
- Published by NHTSA: 2019\-03\-25
- Manufacturer's number: 10\-90\-19
- Manufacturer's date: 2019\-02\-28
- NHTSA component: EQUIPMENT:APPLIANCE:AIR CONDITIONER

## NHTSA's summary

This bulletin announces a design change made to the HVAC control panels for the models listed above. The change will address customer concerns of the seat heater switches sticking in the ?pressed? position but not returning to ?flush? with the face of the control panel when released as shown in the photos below. A series of small air outlets \(vents\) has been added to the assembly to keep dust and dirt from accumulating and causing the switches to bind.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10155226-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10155226-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Heating and air conditioning

## Vehicles listed

- 2015 to 2019 SUBARU LEGACY
- 2015 to 2019 SUBARU OUTBACK

## Recalls for the same vehicles and component

- [2015249](/recalls/tc/2015249.md), 2015-06-04: Accessories
- [2015206](/recalls/tc/2015206.md), 2015-05-15: Accessories
- [2014413](/recalls/tc/2014413.md), 2014-09-22: Accessories

## Other bulletins for the same vehicles and component

- [FAQ 15\-317\-24R](/bulletins/10253987.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. T16 Warranty Extension \(15\-317\-24R\) Frequently Asked Questions.
- [FAQ 15\-318\-24R](/bulletins/10253981.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. T16 VoLTE Warranty Extension \(15\-318\-24R\) Frequently Asked Questions.
- [15\-317\-24R](/bulletins/10253971.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. In the interest of customer satisfaction, Subaru of America, Inc. \(SOA\) is extending the Data Communication Module \(DCM\) Warranty from 3 years \(36 months\) of 36,000 miles to 8 years \(96 months\) or 100,000 miles, whichever comes first.
- [15\-318\-24R](/bulletins/10253955.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This bulletin announces the availability of the DCM Bypass Box designed to be used as an alternative replacement part for Data Communication Module \(DCM\) in vehicles with no active STARLINK subscription. There will be a warranty extension for the DCM up to 8 years \(96 months\) or 150,000 miles.
- [15\-312\-23R](/bulletins/10252554.md), 2024-04-03, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This bulletin announces repair procedures to be used when diagnosing dark current draw \(parasitic draw\) on vehicles equipped with Gen 1 Data Control Modules.
- [15\-321\-23R](/bulletins/10252551.md), 2024-04-03, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides a repair procedure when diagnosing dark current draw on vehicles with GEN 1 Data Control Modules.
- [15\-256\-19R](/bulletins/10252542.md), 2024-04-03, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This bulletin provides information on a new reprogramming procedure \(FOTA\) to optimize the Harman Gen 3.1 Audio and Navigation head units \(H/U\) utilized in the models as listed.
- [15\-236\-18R](/bulletins/10252541.md), 2024-04-03, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
- [15\-242\-19R](/bulletins/10252492.md), 2024-04-03, Service bulletin: EQUIPMENT. This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system’s remote access features.
- [15\-219\-18R](/bulletins/10252491.md), 2024-04-03, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process.

JSON: [/v1/bulletins/10155226](/v1/bulletins/10155226)

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