# Service bulletin 080089014C A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10155014 - Published by NHTSA: 2019\-03\-25 - Manufacturer's number: 080089014C - Manufacturer's date: 2018\-12\-13 - NHTSA component: EQUIPMENT ## NHTSA's summary This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management \(DCM\) and Being Prepared for Contacting U.S. Technical Assistance \(TAC\). ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10155014-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10155014-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories ## Vehicles listed - 2016 to 2019 BUICK CASCADA - 2009 to 2019 BUICK ENCLAVE - 2013 to 2019 BUICK ENCORE - 2016 to 2019 BUICK ENVISION - 2009 to 2019 BUICK LACROSSE - 2009 to 2011 BUICK LUCERNE - 2012 BUICK LUCERNE - 2011 to 2019 BUICK REGAL - 2012 to 2017 BUICK VERANO - 2013 to 2019 CADILLAC ATS - 2016 CADILLAC CT6 - 2019 CADILLAC CT6 - 2017 to 2018 CADILLAC CT6 PLUG\-IN HYBRID - 2009 to 2019 CADILLAC CTS - 2009 to 2011 CADILLAC DTS - 2014 to 2017 CADILLAC ELR - 2010 to 2019 CADILLAC ESCALADE - 2010 to 2016 CADILLAC ESCALADE ESV - 2017 to 2019 CADILLAC ESCALADE ESV - 2010 to 2013 CADILLAC ESCALADE EXT - 2010 to 2016 CADILLAC SRX - 2010 to 2011 CADILLAC STS - 2019 CADILLAC XT4 - 2017 to 2019 CADILLAC XT5 - 2013 to 2019 CADILLAC XTS - 2016 CHEVROLET 3500 - 2018 CHEVROLET 3500 - 2009 to 2013 CHEVROLET AVALANCHE - 2009 to 2011 CHEVROLET AVEO - 2017 to 2019 CHEVROLET BOLT EV - 2009 CHEVROLET C SERIES - 2010 to 2019 CHEVROLET CAMARO - 2012 to 2017 CHEVROLET CAPRICE POLICE PURSUIT - 2012 CHEVROLET CAPTIVA SPORT - 2014 to 2017 CHEVROLET CHEVEROLET SS - 2015 to 2016 CHEVROLET CITY EXPRESS - 2009 to 2010 CHEVROLET COBALT - 2009 to 2012 CHEVROLET COLORADO - 2015 to 2019 CHEVROLET COLORADO - 2009 to 2019 CHEVROLET CORVETTE - 2011 to 2019 CHEVROLET CRUZE - 2009 to 2019 CHEVROLET EQUINOX - 2009 to 2019 CHEVROLET EXPRESS - 2009 to 2011 CHEVROLET HHR - 2009 to 2011 CHEVROLET IMPALA - 2013 to 2019 CHEVROLET IMPALA - 2017 CHEVROLET LOW CAB FORWARD 4500 - 2009 to 2011 CHEVROLET MALIBU - 2013 to 2019 CHEVROLET MALIBU - 2009 to 2019 CHEVROLET SILVERADO 1500 - 2012 to 2013 CHEVROLET SONIC - 2015 to 2019 CHEVROLET SONIC - 2013 to 2019 CHEVROLET SPARK - 2014 to 2016 CHEVROLET SPARK EV - 2009 to 2019 CHEVROLET SUBURBAN - 2009 CHEVROLET T SERIES - 2010 CHEVROLET T SERIES - 2009 to 2017 CHEVROLET TAHOE - 2019 CHEVROLET TAHOE - 2009 CHEVROLET TRAILBLAZER - 2009 to 2019 CHEVROLET TRAVERSE - 2013 to 2019 CHEVROLET TRAX - 2009 CHEVROLET UPLANDER - 2011 to 2019 CHEVROLET VOLT - 2009 to 2010 CHEVROLET W\-SERIES - 2009 to 2019 GMC ACADIA - 2009 GMC C SERIES - 2009 to 2012 GMC CANYON - 2015 to 2019 GMC CANYON - 2009 GMC ENVOY - 2010 GMC G VAN BUS - 2009 to 2019 GMC SAVANA - 2009 to 2019 GMC SIERRA 1500 - 2014 GMC SIERRA 2500 - 2019 GMC SIERRA 2500 - 2014 GMC SIERRA 3500 - 2019 GMC SIERRA 3500 - 2009 to 2013 GMC SIERRA DENALI - 2009 GMC T SERIES - 2010 to 2019 GMC TERRAIN - 2009 GMC TOPKICK - 2009 to 2010 GMC W\-SERIES - 2009 to 2019 GMC YUKON - 2009 to 2013 GMC YUKON DENALI - 2009 to 2013 GMC YUKON DENALI XL - 2009 to 2011 GMC YUKON XL - 2012 to 2014 GMC YUKON XL - 2015 to 2019 GMC YUKON XL - 2009 to 2010 HUMMER H2 - 2009 to 2010 HUMMER H3 - 2009 to 2010 PONTIAC G3 - 2011 PONTIAC G3 - 2009 to 2010 PONTIAC G5 - 2011 PONTIAC G5 - 2009 to 2010 PONTIAC G6 - 2009 to 2010 PONTIAC G8 - 2009 PONTIAC MONTANA - 2009 PONTIAC PURSUIT - 2009 to 2010 PONTIAC SOLSTICE - 2009 PONTIAC TORRENT - 2009 to 2010 PONTIAC VIBE - 2009 SAAB 9\-3 - 2009 SAAB 9\-5 - 2009 SAAB 9\-7X - 2009 SATURN ASTRA - 2009 SATURN AURA - 2009 SATURN OUTLOOK - 2009 SATURN SKY - 2009 SATURN VUE ## Recalls for the same vehicles and component - [2022160](/recalls/tc/2022160.md), 2022-03-31: Accessories - [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER - [2020165](/recalls/tc/2020165.md), 2020-04-16: Accessories - [2019494](/recalls/tc/2019494.md), 2019-10-03: Accessories - [19V428000](/recalls/nhtsa/19V428000.md), 2019-06-11: EQUIPMENT - [2019205](/recalls/tc/2019205.md), 2019-04-26: Accessories - [2018212](/recalls/tc/2018212.md), 2018-04-27: Accessories - [18V267000](/recalls/nhtsa/18V267000.md), 2018-04-26: EQUIPMENT - [13V544000](/recalls/nhtsa/13V544000.md), 2015-10-30: EQUIPMENT:OTHER:LABELS - [14V706000](/recalls/nhtsa/14V706000.md), 2014-11-05: EQUIPMENT ADAPTIVE/MOBILITY ## Other bulletins for the same vehicles and component - [PI0572B](/bulletins/10254240.md), 2024-05-06, Service bulletin: EQUIPMENT. Information on COAX Repair Kit Availability. - [PI0488C](/bulletins/10254219.md), 2024-05-06, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN. Diagnostic Information for Transmission. - [PI0476A](/bulletins/10254216.md), 2024-05-06, Service bulletin: EQUIPMENT. Revised Installation Instructions for Accessory Windbreak. - [PI0408A](/bulletins/10254205.md), 2024-05-06, Service bulletin: TIRES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Information on Tire Rotation Recommendations. - [23\-NA\-064](/bulletins/10254014.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. - [PI0718B](/bulletins/10253616.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Audio System Speaker Rattle, Buzz Noise, Poor Sound - [PI0693C](/bulletins/10253609.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL. - [PI0689B](/bulletins/10253606.md), 2024-04-29, Service bulletin: EQUIPMENT. Tool or Utility Box Sagging, Mis\-aligned. - [PI0688F](/bulletins/10253605.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call. - [PI0688E](/bulletins/10253604.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call. JSON: [/v1/bulletins/10155014](/v1/bulletins/10155014) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20080089014C&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10155014&vehicle=Service%20bulletin%20080089014C)