# Service bulletin 17NA153

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10154976
- Published by NHTSA: 2019\-03\-25
- Manufacturer's number: 17NA153
- Manufacturer's date: 2018\-12\-13
- NHTSA component: LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

## NHTSA's summary

This informational bulletin provides information and operating tips for the hands free lift gate.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10154976-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10154976-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Latches and locks

## Vehicles listed

- 2018 to 2019 BUICK ENCLAVE
- 2017 to 2019 BUICK ENVISION
- 2016 CADILLAC CT6
- 2019 CADILLAC CT6
- 2017 to 2018 CADILLAC CT6 PLUG\-IN HYBRID
- 2015 to 2019 CADILLAC ESCALADE
- 2015 to 2016 CADILLAC ESCALADE ESV
- 2017 to 2019 CADILLAC ESCALADE ESV
- 2017 to 2019 CADILLAC XT5
- 2019 CHEVROLET BLAZER
- 2018 to 2019 CHEVROLET EQUINOX
- 2015 to 2019 CHEVROLET SUBURBAN
- 2015 to 2019 CHEVROLET TAHOE
- 2018 to 2019 CHEVROLET TRAVERSE
- 2018 to 2019 GMC TERRAIN
- 2015 to 2019 GMC YUKON
- 2015 to 2019 GMC YUKON XL

## Other bulletins for the same vehicles and component

- [PI0737A](/bulletins/10253622.md), 2024-04-29, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LOCK. Rear Doors Intermittently will not Open from Inside.
- [PIT5893A](/bulletins/10232844.md), 2023-03-13, Service bulletin: POWER TRAIN; SEATS; LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK. This Preliminary information communicates that power liftgate actuators have been returned for warranty due to improper removal procedures. The technician is instructed on how to properly remove the power liftgate actuator from the vehicle without damaging it.
- [18\-NA\-279](/bulletins/10232069.md), 2023-02-23, Service bulletin: EXTERIOR LIGHTING; LATCHES/LOCKS/LINKAGES; EQUIPMENT. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
- [18\-NA\-279](/bulletins/10231364.md), 2023-02-07, Service bulletin: LATCHES/LOCKS/LINKAGES. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
- [18NA279](/bulletins/10199234.md), 2021-07-19, Service bulletin: LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
- [18NA279](/bulletins/10198843.md), 2021-07-06, Service bulletin: LATCHES/LOCKS/LINKAGES. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
- [17\-NA\-320](/bulletins/10190309.md), 2021-04-15, Service bulletin: EQUIPMENT; STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR; LATCHES/LOCKS/LINKAGES:DOORS:LOCK. Condition Information on Outside Door Handle or Lock Cylinder Cover Loose, Falling Off Some customers may comment on any of the following: • Outside door handle loose. • Outside door handle pulls out of door. • Outside door handle fell off. • Outside door handle lock cylinder cover fell off. • Outside door handle lock cylinder cover loose. Cause The cause of the condition may be either of the following issues: 1. Door handle bracket fracture due to the door lock cylinder cover assembly not being fully seated during assembly. 2. Fastener not being torqued to proper specification.
- [18NA279](/bulletins/10171887.md), 2020-03-02, Service bulletin: STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. This informational bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
- [18NA279](/bulletins/10161880.md), 2019-07-01, Service bulletin: STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES; STRUCTURE. This informational bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
- [19NA072](/bulletins/10160416.md), 2019-05-28, Service bulletin: LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK; EQUIPMENT ADAPTIVE/MOBILITY. This informational bulletin provides information for dealers/technicians on Rear Compartment Floor Stowage Compartment Cover Handle Availability as Service Part.

JSON: [/v1/bulletins/10154976](/v1/bulletins/10154976)

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