# Service bulletin B000915

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10154811
- Published by NHTSA: 2019\-03\-18
- Manufacturer's number: B000915
- Manufacturer's date: 2018\-02\-01
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT

## NHTSA's summary

Enhanced BMW Ultimate Benefits Suite.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10154811-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10154811-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2017 BMW 740E
- 2017 BMW 740I
- 2016 to 2017 BMW 740LI
- 2016 to 2017 BMW 750LI
- 2017 BMW M760I

## Other bulletins for the same vehicles and component

- [B610524](/bulletins/10249032.md), 2024-02-01, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. The Central Information Display goes black intermittently due to resets of the Head Unit \(HU\-H3\). FaultB7F8F9 â“ âHU\-H: Resetâ will be stored in the HU\-H3.
- [B653423](/bulletins/10245422.md), 2023-12-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Customers may state that the alarm system \(DWA\) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation \(folding the mirrors/blinking confirmation\) is noticeable. Additionally, the red anti\-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
- [B841422](/bulletins/10235206.md), 2023-05-01, Service bulletin: LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Customer is shown an incorrect GPS location in the vehicle \(i.e., Nav Map, coordinates\).
- [B840822](/bulletins/10235205.md), 2023-05-01, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE \(VoLTE\) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services \(Concierge Call, BMW Assistance, and emergency call voice\) can no longer be used regionally in the US in vehicle with telematics control units ATM\-1 and TCB\-4G. Voice control of the vehicle and all other telephone \(paired mobile devices\) functions are not affected. Emergency call location data is unaffected.
- [B651623](/bulletins/10235203.md), 2023-05-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer states there is no audio playback \(telephony, navigation, radio\) and system sounds \(PDC, turn indicators, acoustic signals\) may also have failed.
- [B841422](/bulletins/10230740.md), 2023-01-30, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Customer is shown an incorrect GPS location in the vehicle \(i.e., Nav Map, coordinates\).
- [B613322](/bulletins/10230734.md), 2023-01-30, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Due to a software error, Remote Software Upgrade \(RSU\) and Remote Support are currently not possible. Additionally, the Integrated Owner's Handbook cannot be displayed.
- [B651922](/bulletins/10227575.md), 2022-12-12, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. The customer complains that the radio stations change by themselves.
- [B662419](/bulletins/10225126.md), 2022-10-31, Service bulletin: EQUIPMENT:ELECTRICAL. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
- [SIB650922](/bulletins/10224210.md), 2022-10-17, Service bulletin: EQUIPMENT:ELECTRICAL. The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.

JSON: [/v1/bulletins/10154811](/v1/bulletins/10154811)

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