# Service bulletin PIP5568E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10154328
- Published by NHTSA: 2019\-03\-11
- Manufacturer's number: PIP5568E
- Manufacturer's date: 2019\-02\-27
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

This Preliminary information communicates there is an investigation into cause and correction for this group of DTC's setting together. \(P0011, P0014, P0021, P0024\). Revised to include the possibility of setting in pairs and some drivability concerns.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10154328-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10154328-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Trouble codes named

P0011, P0014, P0021, P0024

## Vehicles listed

- 2018 BUICK ENCLAVE
- 2017 to 2018 BUICK LACROSSE
- 2018 BUICK REGAL
- 2016 to 2018 CADILLAC ATS
- 2016 CADILLAC CT6
- 2017 to 2018 CADILLAC CT6 PLUG\-IN HYBRID
- 2016 to 2018 CADILLAC CTS
- 2017 to 2018 CADILLAC XT5
- 2018 CHEVROLET TRAVERSE

## Other bulletins for the same vehicles and component

- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [PIP5632G](/bulletins/10230683.md), 2023-01-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
- [PIP4902Q](/bulletins/10230682.md), 2023-01-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
- [PIP5814](/bulletins/10230680.md), 2023-01-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates that there some service parts released to dealers missing software.
- [17417](/bulletins/10191074.md), 2021-04-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Certain 2018 model year Chevrolet Traverse vehicles may have a condition where in the personalization menu, the user can program or disable the auto door lock \(ADL\) function but cannot not program the auto door unlock \(ADU\) setting. The required intended settings shown in the Owner’s Manual are opposite, no programming of ADL and programmable ADU. Correction Dealers are to reprogram the body control module \(BCM\).
- [17206\-2](/bulletins/10191035.md), 2021-04-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Certain 2017 model year Cadillac CTS and CTS\-V vehicles need to be reprogrammed with an updated software package. This new software package will provide changes to the radio to help the climate control system and certain audio features, including Wi\-Fi password recognition, continue to function properly. Also, if equipped with the Forward Collision Alert \(FCA\) system, this update will provide enhanced menu options.
- [15\-NA\-083](/bulletins/10190387.md), 2021-04-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System \(SPS\), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During reprogramming, an interruption can cause the module to lock up. A module reset may recover the TCM
- [17\-NA\-342](/bulletins/10190319.md), 2021-04-16, Service bulletin: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE; ELECTRICAL SYSTEM:SOFTWARE. Service Brake Assist Message displayed on Initial Start Up with DTC P050F Set Condition Some customers may comment that on first start up they receive a "Service Brake Assist Message" displayed. During diagnosis a technician may find DTC P050F set. Cause This may be due to a calibration within the Electronic Brake Control Module \(EBCM\) not giving the engine enough time to build system vacuum. Correction Reprogram the EBCM with the latest calibrations
- [18NA091](/bulletins/10187432.md), 2021-02-22, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin provides information for software update and transmission flush to correct a slight shutter felt during gear shift.
- [18NA091](/bulletins/10186123.md), 2021-02-01, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. This informational bulletin provides information for software update and transmission flush to correct a slight shutter felt during gear shift.

JSON: [/v1/bulletins/10154328](/v1/bulletins/10154328)

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