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Service bulletin SSM74228

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10153865
Published by NHTSA2019-02-25
Manufacturer's numberSSM74228
Manufacturer's date2018-12-22
NHTSA componentEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM

NHTSA's summary

Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
JAGUAR E-PACE2018, 2019
JAGUAR F-PACE2018, 2019
JAGUAR F-TYPE2018, 2019
JAGUAR I-PACE2019
JAGUAR XE2018, 2019
JAGUAR XF2018, 2019
JAGUAR XJ2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V0170002025-01-16. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
24V9270002024-12-12. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V6330002024-08-23. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V1830002024-03-07. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V0860002024-02-08. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V0850002024-02-08. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
23V7090002023-10-19. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
23V3690002023-05-25. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
19V6820002019-09-27. EQUIPMENT:OTHER:LABELS
18V0520002018-01-12. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76412 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_DEC2025_392026-01-08. Other. A battery warning light on and or electrical system failure message is displayed on instrument cluster.
H537 UPS0525-2 11AUG252025-09-03. Service bulletin. Electric Power Assisted Steering (EPAS) wiring harness junction box may become corroded over time.
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SFCC_OCT2024_502024-11-07. Other. The instrument panel may display an amber High Voltage (HV) system warning message & a Malfunction Indication Lamp (MIL) at the end of a charging cycle before the charging cable is removed.
SFCC_AUG2024_242024-09-06. Other. concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
JLRTB02079NAS22024-04-05. Service bulletin. Creaking Noise From Glass Roof Panel
SFCC_MAR2024_702024-04-05. Service bulletin. A creaking type noise from the roof area is heard while driving.
BIG5MAR24_34b2024-04-05. Service bulletin. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
SFCC_DEC2023_322024-01-09. Service bulletin. Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.