# Service bulletin B320818

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10153751
- Published by NHTSA: 2019\-02\-25
- Manufacturer's number: B320818
- Manufacturer's date: 2019\-01\-01
- NHTSA component: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; STEERING

## NHTSA's summary

SERVICE ACTION: REWORK THE STEERING GEAR. Screws attaching the power pack to the steering gear may be broken. Broken screws result in noises during steering motions and variable steering assistance. Check Control Message \(CCM\) may be displayed.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10153751-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10153751-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Steering

## Vehicles listed

- 2014 to 2016 BMW 228I
- 2017 to 2018 BMW 230I
- 2013 to 2017 BMW 320I
- 2014 to 2017 BMW 328D
- 2012 to 2016 BMW 328I
- 2016 to 2017 BMW 330E
- 2017 BMW 330I
- 2012 to 2017 BMW 335I
- 2016 to 2017 BMW 340I
- 2014 to 2016 BMW 428I
- 2017 to 2018 BMW 430I
- 2014 to 2016 BMW 435I
- 2017 to 2018 BMW 440I
- 2013 BMW ACTIVE HYBRID 3
- 2014 to 2015 BMW ACTIVE HYBRID 3
- 2014 to 2016 BMW M235I
- 2017 to 2018 BMW M240I

## Recalls for the same vehicles and component

- [2021093](/recalls/tc/2021093.md), 2021-02-24: Steering

## Other bulletins for the same vehicles and component

- [B061025](/bulletins/11014696.md), 2025-03-03, Other: STEERING. Right Tie Rod Return
- [B360121](/bulletins/10249018.md), 2024-02-01, Service bulletin: STEERING. At low outside temperatures \(below 40 degrees F\) and slow driving speeds \(i.e. when parking, maneuvering\)with a large steering angle, the front end can be slightly axially misaligned. This can be felt \(jerking\)/ heard via an acoustic acknowledgement \(clunk\) as seen at the 11 second mark of the video. See attached video V36 01 21.
- [B612123](/bulletins/10245376.md), 2023-12-06, Service bulletin: STEERING. The steering wheel heating takes a long time to achieve the desired temperature.
- [SB23\-01](/bulletins/10240305.md), 2023-08-03, Service bulletin: SUSPENSION; STEERING; EQUIPMENT. Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 \& 23mc40471
- [sb23\-01TMS](/bulletins/10240273.md), 2023-08-02, Service bulletin: SUSPENSION; STEERING; EQUIPMENT. This is the companion to SPL Parts, Inc.'s SB 23\-01 mailed by private label independent distributor Turner Motorsports.
- [SB 23\-01](/bulletins/10240266.md), 2023-08-02, Service bulletin: EQUIPMENT; SUSPENSION; STEERING. SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23\-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB\-23\-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,\& 4, 2008\-2023; Chevrolet Camaro 26\-2023, Cadillac ATS, CTS 2016\-2019; Ford Mustang 2015\-2023; Toyota Supra 2020\-2023.
- [B840822](/bulletins/10235205.md), 2023-05-01, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE \(VoLTE\) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services \(Concierge Call, BMW Assistance, and emergency call voice\) can no longer be used regionally in the US in vehicle with telematics control units ATM\-1 and TCB\-4G. Voice control of the vehicle and all other telephone \(paired mobile devices\) functions are not affected. Emergency call location data is unaffected.
- [B662419](/bulletins/10225126.md), 2022-10-31, Service bulletin: EQUIPMENT:ELECTRICAL. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
- [SIB662419](/bulletins/10218384.md), 2022-08-22, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
- [SIB640921](/bulletins/10218380.md), 2022-08-22, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. On these Plug\-in Hybrid Electric Vehicles \(PHEV\), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more \(38 F to 60 F\+; 3 to 15\+ Celsius\) without changing any climate control settings. A difference may be felt in cooling power compared from left to right. In some cases, the air conditioning may have stopped blowing cold air altogether. A rattling noise may also be heard coming from the electrical coolant condenser \(EKMV\).

JSON: [/v1/bulletins/10153751](/v1/bulletins/10153751)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20B320818&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10153751&vehicle=Service%20bulletin%20B320818)