Service bulletin B613014

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10153642
Published by NHTSA	2019-02-25
Manufacturer's number	B613014
Manufacturer's date	2019-01-01
NHTSA component	ELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, 12-volt battery

Vehicles listed
BMW 1 SERIES M	2011 to 2013
BMW 525D XDRIVE	2014
BMW 550I	2011, 2012, 2013, 2014, 2015, 2016, 2017
BMW 550I GRAN TURISMO	2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
BMW 650I	2012, 2013, 2014, 2015, 2016, 2017
BMW 750I	2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 750LI	2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW ACTIVE HYBRID 7	2012 to 2013
BMW ACTIVE HYBRID 7	2014
BMW ACTIVEHYBRID 7	2011
BMW B7 ALPINA	2015
BMW M5	2013, 2014, 2015, 2016
BMW M6	2013, 2014, 2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B651419	2019-10-21. Service bulletin. HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit.
B012918	2019-08-19. Service bulletin. N63 CLASS ACTION SETTLEMENT FOR OIL CONSUMPTION AND BATTERY DRAIN - OVERVIEW This Service Information Bulletin replaces SI B01 29 18 dated October 2018.
B610419	2019-05-20. Service bulletin. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019.
B610419	2019-05-20. Service bulletin. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019.
B610419	2019-04-22. Service bulletin. THE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED. The customer's vehicle does not start due to a totally discharged battery.
B613014	2018-12-10. Service bulletin. "BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is ""applicable"" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."
612213	2018-12-03. Service bulletin. """Increased battery discharge!"" CC Message upon Startup. CAUSE A software error in the Intelligent Battery Sensor causes an incorrect State of Charge (SoC) to be stored in the DME. The power management system then interprets this as a heavily discharged battery and informs the customer via a CC message. In reality, the battery does not have a problem."
B612717	2018-11-26. Service bulletin. "In-stock, new vehicle instrument cluster displays the red CCM ""Replace Battery"". ? Improper handling of the vehicle/storage maintenance of the battery charge. ? Defective battery Note: The red CCM comes on when the state of charge of the battery drops to 30%. At this point the battery is heavily discharged and needs to be replaced."
613014	2018-11-13. Service bulletin. BMW Maintenance Program: 12-Volt Battery Replacement Measure.
B613014	2018-11-13. Service bulletin. "BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: ? Effective for repairs dated on or after January 1, 2015. ? Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. ? The calculation is based on the current date of repair. It is ""applicable"" when the 12-volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."