# Service bulletin 09\-006\-19\-3563

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10153335
- Published by NHTSA: 2019\-02\-19
- Manufacturer's number: 09\-006\-19\-3563
- Manufacturer's date: 2019\-01\-14
- NHTSA component: SEATS

## NHTSA's summary

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10153335-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10153335-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seats

## Vehicles listed

- 2019 MAZDA \!MX\-5
- 2017 to 2019 MAZDA CX\-3
- 2017 to 2019 MAZDA CX\-5
- 2017 to 2019 MAZDA CX\-9
- 2017 to 2019 MAZDA MAZDA3
- 2017 to 2019 MAZDA MAZDA6
- 2017 to 2018 MAZDA MX\-5

## Recalls for the same vehicles and component

- [2019337](/recalls/tc/2019337.md), 2019-07-05: Seats And Restraints
- [19V514000](/recalls/nhtsa/19V514000.md), 2019-07-05: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

## Other bulletins for the same vehicles and component

- [09\-016\-26a](/bulletins/11035597.md), 2026-08-04, Service bulletin: SEATS. This bulletin supersedes the previously issued bulletin\(s\) listed below. The changes are noted in Red. 09\-016/26 05/06/26 DESCRIPTION Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. DTCs “B1030:13” and/or “B1032:13” are stored. This is caused by the seat warmers fail\-safe mode which prevents it from working during the initial drive cycle. To correct this issue, the seat warmer has been modified to optimize the temperature control. B1030:13 Seat warmer unit \(LH\) circuit malfunction \(Heater side\) B1032:13 Seat warmer unit \(RH\) circuit malfunction \(Heater side\) Customers having this concern should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE 1. Verify the customer concern. 2. Remove the front seat cushion trim and the front seat back trim for both the driver and passenger seats according to the instructions in MGSS.
- [09\-020\-26](/bulletins/11034437.md), 2026-07-03, Service bulletin: SEATS; STRUCTURE:BODY; UNKNOWN OR OTHER. DESCRIPTION Some vehicles may exhibit scratches \(1\) on the rear of the seat back bar garnish \(2\) from contact with the convertible top \(3\). Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on some vehicles. REPAIR PROCEDURE 6. Install the seat back crossmember assembly from the vehicle according to the instructions on MGSS online or the Workshop Manual \(section 09\-10 SEAT BACK CROSSMEMBER ASSEMBLY REMOVAL/INSTALLATION\). 7. Reinstall the rear seat back bar garnish while twisting the garnish so that the garnish can be kept closer to the seat back bar and away from the convertible top \(for both left and right sides\).
- [09\-016\-26](/bulletins/11033115.md), 2026-06-02, Service bulletin: SEATS; ELECTRICAL SYSTEM. DESCRIPTION Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. DTCs “B1030:13” and/or “B1032:13” are stored. This is caused by the seat warmers fail\-safe mode which prevents it from working during the initial drive cycle. To correct this issue, the seat warmer has been modified to optimize the temperature control. B1030:13 Seat warmer unit \(LH\) circuit malfunction \(Heater side\) B1032:13 Seat warmer unit \(RH\) circuit malfunction \(Heater side\) REPAIR PROCEDURE 1. Verify the customer concern. 2. Remove the front seat cushion trim and the front seat back trim for both the driver and passenger seats according to the instructions in MGSS.
- [09\-005\-25](/bulletins/11013658.md), 2025-02-05, Service bulletin: SEATS. Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. DTCs “B1030:13” and/or “B1032:13” are stored. This is caused by the seat warmers fail\-safe mode which prevents it from working during the initial drive cycle. To correct this issue, the seat warmer has been modified to optimize the temperature control. B1030:13 Seat warmer unit \(LH\) circuit malfunction \(Heater side\) B1032:13 Seat warmer unit \(RH\) circuit malfunction \(Heater side\)
- [09\-035\-24](/bulletins/11005550.md), 2024-08-02, Service bulletin: ELECTRICAL SYSTEM; SEATS. Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ventilation control unit. To eliminate this concern, the material for the circuit of the seat ventilation control unit has been modified.
- [09\-016\-24](/bulletins/10252372.md), 2024-04-02, Service bulletin: SEATS. Some vehicles may exhibit scratches \(1\) on the rear of the seat back bar garnish \(2\) from contact with the convertible top \(3\).
- [09\-012\-23b](/bulletins/10240373.md), 2023-08-03, Service bulletin: SEATS; ELECTRICAL SYSTEM. Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. DTCs B1030:13 and/or B1032:13 are stored. This is caused by the seat warmers fail\-safe mode which prevents it from working during the initial drive cycle. To correct this issue, the seat warmer has been modified to optimize the temperature control. B1030:13 Seat warmer unit \(LH\) circuit malfunction \(Heater side\) B1032:13 Seat warmer unit \(RH\) circuit malfunction \(Heater side\)
- [09\-017\-23](/bulletins/10233698.md), 2023-04-04, Service bulletin: SEATS; STRUCTURE. Some vehicles may exhibit scratches \(1\) on the rear of the seat back bar garnish \(2\) from contact with the convertible top. Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on some vehicles.
- [09\-012\-23a](/bulletins/10233661.md), 2023-04-04, Service bulletin: SEATS. Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. DTCs “B1030:13” and/or “B1032:13” are stored. This is caused by the seat warmers fail\-safe mode which prevents it from working during the initial drive cycle. To correct this issue, the seat warmer has been modified to optimize the temperature control. B1030:13 Seat warmer unit \(LH\) circuit malfunction \(Heater side\), B1032:13 Seat warmer unit \(RH\) circuit malfunction \(Heater side\)
- [09\-008\-23](/bulletins/10232401.md), 2023-03-04, Service bulletin: SEATS; ELECTRICAL SYSTEM. Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ventilation control unit. To eliminate this concern, the material for the circuit of the seat ventilation control unit has been modified.

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