# Service bulletin 00\-002\-19\-3561

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10153307
- Published by NHTSA: 2019\-02\-19
- Manufacturer's number: 00\-002\-19\-3561
- Manufacturer's date: 2019\-01\-14
- NHTSA component: SERVICE BRAKES

## NHTSA's summary

Mazda North American Operations has approved an additional on\-car brake lathe as an option for MNAO authorized equipment. The Pro\-Cut On\-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu\-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on\-car brake lathe, or warranty claims are subject to denial or debit. Tool Number Description Pricing PC1923MAZ Pro\-Cut On\-Car Brake Lathe Check eStore or call for current pricing OBTAINING TOOLS This tool can be ordered through Mazda eStore. You can log on to eStore at: http://dealers.mazdausa.com CUSTOMER SERVICE INFORMATION For warranty or product information contact Mazda Authorized Service Equipment at 877\-768\-6657. Customer service representatives are available from 7:30 AM until 7:00 PM CST, Monday through Friday. SPECIAL SERVICE TOOL \(SST\) PART NAME: OVERVIEW Pro\-Cut On\-Car Brake Lathe PART NUMBER: PC1923MAZ APPLICABLE MODELS: All USAGE: To machine brake rotors on the vehicle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10153307-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10153307-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Brakes

## Vehicles listed

- 2019 MAZDA \!MX\-5
- 2000 to 2002 MAZDA 626
- 2000 to 2009 MAZDA B\-SERIES TRUCK
- 2016 to 2019 MAZDA CX\-3
- 2013 to 2019 MAZDA CX\-5
- 2007 to 2012 MAZDA CX\-7
- 2007 to 2019 MAZDA CX\-9
- 2011 to 2015 MAZDA MAZDA2
- 2004 to 2019 MAZDA MAZDA3
- 2006 to 2015 MAZDA MAZDA5
- 2003 to 2019 MAZDA MAZDA6
- 2000 to 2005 MAZDA MIATA
- 2000 to 2002 MAZDA MILLENIA
- 2000 to 2006 MAZDA MPV
- 2006 to 2018 MAZDA MX\-5
- 2000 to 2003 MAZDA PROTEGE
- 2004 to 2011 MAZDA RX\-8
- 2001 to 2006 MAZDA TRIBUTE
- 2007 MAZDA TRIBUTE
- 2008 to 2010 MAZDA TRIBUTE
- 2011 MAZDA TRIBUTE HYBRID

## Recalls for the same vehicles and component

- [2019649](/recalls/tc/2019649.md), 2019-12-19: Brakes
- [2017312](/recalls/tc/2017312.md), 2017-06-22: Brakes
- [17V393000](/recalls/nhtsa/17V393000.md), 2017-06-22: PARKING BRAKE
- [2012020](/recalls/tc/2012020.md), 2012-01-21: Brakes
- [12V016000](/recalls/nhtsa/12V016000.md), 2012-01-20: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- [2007119](/recalls/tc/2007119.md), 2007-04-16: Brakes
- [07V157000](/recalls/nhtsa/07V157000.md), 2007-04-10: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- [2003157](/recalls/tc/2003157.md), 2003-06-18: Brakes
- [03V207000](/recalls/nhtsa/03V207000.md), 2003-06-05: PARKING BRAKE:INDICATOR LIGHT
- [2001297](/recalls/tc/2001297.md), 2001-12-21: Brakes

## Other bulletins for the same vehicles and component

- [SA\-029\-26](/bulletins/11032103.md), 2026-05-05, Service bulletin: UNKNOWN OR OTHER; ENGINE; POWER TRAIN; SERVICE BRAKES. This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA\-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle\-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle \-specific manufacturer scheduled maintenance. Workshop Manual \- Refer to section 00\-00 SCHEDULED MAINTENANCE. Owner's Manual \- Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure \(Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.\).
- [SA\-055\-25](/bulletins/11026353.md), 2025-12-05, Service bulletin: SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern. NOTE: Before following this Service Alert repair procedure, ensure published TSBs in MGSS have been completed per model year.
- [SA\-016\-24c](/bulletins/11009644.md), 2024-11-04, Service bulletin: SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- [SA\-007\-24b](/bulletins/11008430.md), 2024-10-04, Service bulletin: SERVICE BRAKES. This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support \(SBS\) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle.
- [04\-001\-24b](/bulletins/11008429.md), 2024-10-04, Service bulletin: SERVICE BRAKES. Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. The brake pad has insufficient disc\-rust prevention performance, resulting in the disc plate rusting. To eliminate this concern, the pad material has been improved to prevent rust on the disc surface. Symptom 2: Some vehicles may exhibit a squeal noise from the rear brakes when braking lightly while driving at a slow speed. The squeal noise is caused by the disc pad surface fluctuating. To eliminate this concern, the brake pads have been modified.
- [SA\-016\-24b](/bulletins/11007009.md), 2024-09-04, Service bulletin: SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- [04\-001\-24a](/bulletins/11006982.md), 2024-09-04, Service bulletin: SERVICE BRAKES. Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. The brake pad has insufficient disc\-rust prevention performance, resulting in the disc plate rusting. To eliminate this concern, the pad material has been improved to prevent rust on the disc surface. Symptom 2: Some vehicles may exhibit a squeal noise from the rear brakes when braking lightly while driving at a slow speed. The squeal noise is caused by the disc pad surface fluctuating.
- [04\-003\-24](/bulletins/11005528.md), 2024-08-02, Service bulletin: SERVICE BRAKES. Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plate’s surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper\-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake \(EPB\) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.
- [SA\-016\-24a](/bulletins/11003396.md), 2024-07-05, Other: SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
- [SA\-007\-24a](/bulletins/10254185.md), 2024-05-04, Service bulletin: SERVICE BRAKES, HYDRAULIC; FORWARD COLLISION AVOIDANCE; EQUIPMENT ADAPTIVE/MOBILITY. This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support \(SBS\) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle.

JSON: [/v1/bulletins/10153307](/v1/bulletins/10153307)

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