# Service bulletin ZLZ\_Lexus POL18\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10153250
- Published by NHTSA: 2019\-02\-19
- Manufacturer's number: ZLZ\_Lexus POL18\-
- Manufacturer's date: 2019\-01\-23
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard \(Instrument Panel\) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10153250-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10153250-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2016 to 2017 LEXUS GS 200T
- 2008 to 2009 LEXUS GS 350
- 2013 to 2018 LEXUS GS 350
- 2016 to 2018 LEXUS GS F
- 2014 to 2015 LEXUS GS HYBRID
- 2008 to 2013 LEXUS IS 250
- 2010 to 2015 LEXUS IS 250C
- 2008 to 2013 LEXUS IS 350
- 2010 to 2015 LEXUS IS 350C
- 2008 to 2014 LEXUS IS F
- 2008 to 2010 LEXUS LS
- 2012 LEXUS LS
- 2007 LEXUS LS 460
- 2011 LEXUS LS 460
- 2013 to 2014 LEXUS LS460
- 2013 to 2014 LEXUS LS600H

## Other bulletins for the same vehicles and component

- [ZLZ\_Lexus POL18\-](/bulletins/10153251.md), 2019-02-19, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Customer Support Program Bulletin: Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the Dashboard \(Instrument Panel\) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time.
- [ZLZ\_Dealer Packe](/bulletins/10153249.md), 2019-02-19, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Dealer Packet: January 23,2019 Lexus has expanded this Customer Support Program to include certain IS 250/350 vehicles. Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard \(instrument panel\) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time. The dashboard \(instrument panel\) and interior trim panels are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles \(whichever comes first\). However, because we at Lexus care about each customer?s ownership experience, Lexus is now offering a voluntary Customer Support Program that applies to cracked and/or sticky dashboard \(instrument panel\) and/or certain interior trim panels of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- [ZLZ\-Dealer Packa](/bulletins/10152186.md), 2018-12-17, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Dealer Packet: November 14 , 2018 The inspection application is now available. Lexus has received reports indicating that a combination of high humidity, high temperatures, and light intensity may cause the surface of the dashboard \(instrument panel\) and/or certain interior trim panels in some of the subject vehicles to become cracked and/or sticky over time. The dashboard \(instrument panel\) and interior trim panels are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles \(whichever comes first\). However, because we at Lexus care about each customer?s ownership experience, Lexus is now offering a voluntary Customer Support Program that applies to cracked and/or sticky dashboard \(instrument panel\) and/or certain interior trim panels of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

JSON: [/v1/bulletins/10153250](/v1/bulletins/10153250)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20ZLZ_Lexus%20POL18-&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10153250&vehicle=Service%20bulletin%20ZLZ_Lexus%20POL18-)