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Service bulletin SSM73896

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10153050
Published by NHTSA2019-02-19
Manufacturer's numberSSM73896
Manufacturer's date2018-12-21
NHTSA componentLATCHES/LOCKS/LINKAGES

NHTSA's summary

While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message "Smart key not found" may also appear on the Instrument Cluster. In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Remote Function Actuator (RFA)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Trouble codes named

B1DDB, B1DE4

Vehicles listed
LAND ROVER DISCOVERY2018
LAND ROVER RANGE ROVER2018
LAND ROVER RANGE ROVER SPORT2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V3930002023-06-01. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; LATCHES/LOCKS/LINKAGES:DOORS:LATCH

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM760092023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_462023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM759492023-03-08. Service bulletin. Tailgate will not close due to anti-trap false signal
LTB00876NAS12021-12-13. Service bulletin. Technical Bulletin: Both Keys Locked In Vehicle
LTB01208NAS42020-02-06. Service bulletin. Hood release lever is not releasing hood.
NAS19010022019-03-04. Service bulletin. An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.
N258NAS12019-03-04. Service bulletin. A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.
LTB01172NAS12018-11-26. Service bulletin. A front and/or rear door closing motor may not operate correctly, with one or more of the following issues present: ? The door does not open past the partial latch position. ? The door closing motor does not fully close the door but the motor can be heard running. ? The door does not fully close but does partially latch.
SSM739722018-11-13. Service bulletin. Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock/will not unlock/will not open.
LTB01149NAS32018-11-05. Service bulletin. A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.