# Service bulletin NTB19\-004

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10153029
- Published by NHTSA: 2019\-02\-19
- Manufacturer's number: NTB19\-004
- Manufacturer's date: 2019\-01\-17
- NHTSA component: SEATS

## NHTSA's summary

2015\-2019 MURANO AND 2016\-2019 TITAN; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: \- Heating and cooling features do not operate And \- The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or Figure 5. ACTION Perform the following to the affected seat: A. Replace the climate controlled seat control unit. B. Drill a hole for the new harness clip. C. Replace the harness connector of the climate controlled seat control unit. IMPORTANT: The purpose of ACTION \(above\) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10153029-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10153029-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Seats

## Vehicles listed

- 2015 to 2019 NISSAN MURANO
- 2017 to 2019 NISSAN TITAN
- 2016 NISSAN TITAN XD

## Recalls for the same vehicles and component

- [2016179](/recalls/tc/2016179.md), 2016-04-25: Seats And Restraints

## Other bulletins for the same vehicles and component

- [NTB19\-071C](/bulletins/10234044.md), 2023-04-10, Service bulletin: SEATS; AIR BAGS. DTC B00A0\-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB21\-077](/bulletins/10206313.md), 2022-01-08, Service bulletin: SEATS. DRIVERS POWER SEAT IS INOPERATIVE IF YOU CONFIRM The customer states that one or more of the driver \(LH\) seat controls are \(or were\) inoperative, AND/OR The windows, sunroof, sunshade and power mirrors are \(or were\) inoperative. NOTE: A no start condition may also be present. ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Inspect the power seat switch wiring harness for damage. 2. Repair any damage found. 3. Install the rubber grommet listed in PARTS INFORMATION.
- [NTB16\-034](/bulletins/10194209.md), 2021-05-24, Service bulletin: EQUIPMENT; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. 2015 Mur ano; Buzz noise from seat with seat climate cointrol heater turned on
- [NTB16034](/bulletins/10192790.md), 2021-05-10, Service bulletin: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; ELECTRICAL SYSTEM:SEAT HEATER:WIRING HARNESS; EQUIPMENT. IF YOU CONFIRM A buzz noise coming from: \- The driver seat when the driver seat climate control heater is turned ON. and/or \- The passenger seat when the passenger seat climate control heater is turned ON. ACTION Replace the climate controlled seat control unit. \- Replace the control unit only for the seat that is making the buzz noise. \- Refer to the Electronic Service Manual \(ESM\), section SE\-Seat, for replacement information. See this bulletin for further information.
- [NTB19\-004a](/bulletins/10168901.md), 2019-12-06, Service bulletin: SEATS; ELECTRICAL SYSTEM. 2015\-2019 MURANO AND 2016\-2019 TITAN; CLIMATE CONTROLLED SEAT INOPERATIVE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB19\-005](/bulletins/10153030.md), 2019-02-19, Service bulletin: SEATS. 2016\-2018 TITAN/TITAN XD; VISIBLE VIBRATION IN FRONT PASSENGER SEAT AT 60\-80 MPH WHEN UNOCCUPIED IF YOU CONFIRM The front passenger seat has a visible vibration/movement that only occurs at speeds between 60 mph and 80 mph And Vibration/movement can be reproduced while driving on smooth roads \(vibration/movement not caused by road surface\) And All tires are in balance and road force vibration is within specifications \(see NTB11\-062\). ACTION Replace the front passenger seatback assembly and front passenger headrest. IMPORTANT: The purpose of ACTION \(above\) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
- [NTB17\-109a](/bulletins/10130494.md), 2018-03-26, Service bulletin: SEATS. 2016 \- 2018 TITAN AND TITAN XD; CLIMATE CONTROLLED HEATED AND COOLED SEATS POOR OR NO OPERATION This bulletin applies only to vehicles equipped with climate controlled seats. This bulletin has been amended. The APPLIED VEHICLES section and pages 17 and 18 have changed. No other changes have been made. Please discard previous versions of this bulletin.
- [NTB17\-109](/bulletins/10123355.md), 2017-11-14, Service bulletin: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. 2016 \- 2017 TITAN AND TITAN XD; CLIMATE CONTROLLED HEATED AND COOLED SEATS POOR OR NO OPERATION This bulletin applies to Titan and Titan XD vehicles equipped with climate controlled seats. IF YOU CONFIRM The Climate Controlled \(Heated and Cooled\) seats do not heat or cool well, or do not work at all. NOTE: This issue, if it should occur, may occur on only the driver seat, or only the front passenger seat, or both front seats. ACTION Refer to the Repair Overview flow chart on page 2.
- [NTB16\-034a](/bulletins/10123350.md), 2017-11-14, Service bulletin: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; EQUIPMENT:ELECTRICAL. 2015 MURANO; BUZZ NOISE FROM SPEAKERS WHEN SEAT CLIMATE CONTROL HEATER TURNED ON This bulletin has been amended. The Title and If You Confirm section have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
- [UPDATE 2 \- PC469](/bulletins/10091567.md), 2017-02-14, Service bulletin: SEATS:BARRIERS. "CENTER SEAT QUALITY ASSURANCE HOLD THE ANNOUNCEMENT FROM AUGUST 1ST, 2016 HAS BEEN REVISED TO INCLUDE: \- REPAIR, PARTS, AND CLAIMS INFORMATION FOR THE PREVIOUSLY ANNOUNCED QUALITY HOLD"

JSON: [/v1/bulletins/10153029](/v1/bulletins/10153029)

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