# Service bulletin SRV\-TSB\-18\-017

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10152832
- Published by NHTSA: 2019\-02\-19
- Manufacturer's number: SRV\-TSB\-18\-017
- Manufacturer's date: 2018\-12\-19
- NHTSA component: EQUIPMENT

## NHTSA's summary

CR164 ? Updating the Hands Free active key using kit part no. 59822301A \- This technical service bulletin informs dealers and service managers about a potential malfunction in the opening/closing mechanism of the Hands Free active key for the listed model. It is possible the ?coded blade? does not open smoothly or remains open without operation of the associated open/close button. This bulletin includes a service solution, parts and warranty information. This bulletin document has been redacted for sensitive information.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10152832-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10152832-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2007 to 2008 DUCATI MULTISTRADA
- 2011 DUCATI MULTISTRADA
- 2015 to 2017 DUCATI MULTISTRADA
- 2018 DUCATI MULTISTRADA

## Other bulletins for the same vehicles and component

- [TTB\-24\-001 Rv5](/bulletins/10252480.md), 2024-04-03, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); EQUIPMENT. Tips \& Tricks Revision 05 Summary. Applicability: All Models\-Sygic Navigator App software bug for iOS Apple devices
- [TTB\-20\-001 r21](/bulletins/10203826.md), 2021-12-03, Service bulletin: STRUCTURE; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; VISIBILITY. Tips \& Tricks. Applicability: Multistrada V4 \(All Models All Yrs\), P.33\-Installing the RH and LH side cowlings during Product Delivery Inspection. Panigale MY2021\-2022, P.42\-Rear\-view mirror upgrade.
- [SRV\-SRB\-21\-039](/bulletins/10200858.md), 2021-09-02, Service bulletin: EQUIPMENT. Side Pannier Sliding Shoe Replacement Multistrada 1200, MY 2015\-2017 \(all versions\);1260 MY 2018\-2020 \(all versions\); 950 MY 2017\-2021 \(all versions\). This service bulletin informs dealers and service managers of the potential for the Givi side panniers to be manually opened, even when the lock is engaged. The bulletin further informs on the solution implementation for production units, and a service solution for retailed units. This document has been redacted for sensitive pricing information.
- [SRV\-TTB\-21\-001v3](/bulletins/10190055.md), 2021-04-07, Service bulletin: SUSPENSION; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; EQUIPMENT; ELECTRICAL SYSTEM. Tips \& Tricks Ver 03. Applicability: All models, all model years. This Tips \& Tricks bulletin informs dealers and service managers of non\-safety time\-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarket accessories, battery preparations, tire pressures sensing, gas cap paint, enhanced suspension, oil level checks, and instrument panel software.
- [SRV\-TTB\-20\-001 r](/bulletins/10190054.md), 2021-04-07, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT. Tips \& Tricks Ver 12. Applicability: All models, all model years. This Tips \& Tricks bulletin informs dealers and service managers of non\-safety time\-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packaging \& transport to engines and accessories, to cosmetic issues.
- [SRV\-SRB\-21\-013](/bulletins/10188299.md), 2021-03-06, Service bulletin: ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4\-cylinder engine. The purpose is to provide more comprehensive data to enable a better diagnosis of the situation. The referenced questionnaire is attached as an editable PDF, and is available to NHTSA upon request.
- [SRV\-ESB\-20\-001](/bulletins/10173096.md), 2020-04-07, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM. Ducati Immobilizer Systems \- Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV\-ESB\-18\-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems \(engine start lock systems\) and associated reset procedures that a Ducati technician shall perform in case of a system failure or loss of keys. This bulletin also contains applicability tables and procedures for the various immoblizer systems.
- [SRV\-SRB\-19\-045](/bulletins/10169798.md), 2020-01-04, Service bulletin: EQUIPMENT. Scheduled Maintenance Check List Update \- Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval maintenance schedules. The actual checklists referenced in this bulletin will be made available to NHTSA upon request.
- [SRV\-SRV\-19\-035](/bulletins/10167176.md), 2019-11-05, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT. TiltWatch indicator for engine shipments \- Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to proceed, should an engine shipment be received with an activated TiltWatch indicator.
- [SRV\-SRB\-19\-027](/bulletins/10162020.md), 2019-07-02, Service bulletin: SERVICE BRAKES; EQUIPMENT. Precautions for the assembly of the front mudguard extension part no.56410801B \- Applicability: Multistrada 1200 MY 2010\-2018 \(all model versions\); Multistrada 1260 MY 2018\-2019 \(all model versions\). This service bulletin informs dealers and service managers of reports received by Ducati, identifying incorrect installation of the front mudguard extension during the pre\-delivery phase of the listed models \(excluding Enduro and Multistrada 950\). This bulletin also reiterates installation instructions, part data, and associated illustrations.

JSON: [/v1/bulletins/10152832](/v1/bulletins/10152832)

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