# Service bulletin SSM 47638

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10152466
- Published by NHTSA: 2019\-01\-07
- Manufacturer's number: SSM 47638
- Manufacturer's date: 2018\-11\-01
- NHTSA component: STEERING; STEERING: STEERING WHEEL/HANDLE BAR

## NHTSA's summary

2013\-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or aids vehicle to stay in the lane. Be sure the customer understands how the lane departure warning feature settings work for Alert \(steering wheel vibration\) and Aid \(steering input toward lane center\). Further information on the LKS can be found in the owners manual. If the customers concern is due to the LKS functioning as intended, do not attempt to repair.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10152466-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10152466-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering, Steering column and wheel

## Vehicles listed

- 2015 to 2019 FORD EDGE
- 2017 to 2019 FORD ESCAPE
- 2013 to 2019 FORD EXPLORER
- 2015 to 2019 FORD F\-150
- 2018 to 2019 FORD F\-250 SD
- 2018 to 2019 FORD F\-350 SD
- 2018 to 2019 FORD F\-450 SD
- 2018 to 2019 FORD F\-550 SD
- 2018 to 2019 FORD F\-650 SD
- 2018 to 2019 FORD F\-750 SD
- 2015 to 2018 FORD FOCUS
- 2013 to 2019 FORD FUSION
- 2014 to 2019 FORD TAURUS
- 2017 to 2018 LINCOLN CONTINENTAL
- 2015 to 2019 LINCOLN MKC
- 2013 to 2019 LINCOLN MKT
- 2015 to 2018 LINCOLN MKX
- 2019 LINCOLN MKX
- 2013 to 2019 LINCOLN MKZ

## Recalls for the same vehicles and component

- [18V167000](/recalls/nhtsa/18V167000.md), 2018-03-12: STEERING: STEERING WHEEL/HANDLE BAR

## Other bulletins for the same vehicles and component

- [19B04\-S1](/bulletins/10156894.md), 2019-04-08, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR; STEERING:AUTOMATED/ADAPTIVE STEERING; STEERING. Certain 2015\-2016 Model Year Edge and 2016 Model Year MKX Vehicles Equipped with Adaptive Steering \- Steering Wheel Replacement
- [19B04](/bulletins/10156890.md), 2019-04-08, Service bulletin: STEERING:AUTOMATED/ADAPTIVE STEERING; STEERING: STEERING WHEEL/HANDLE BAR; STEERING. Certain 2015\-2016 Model Year Edge and 2016 Model Year MKX Vehicles Equipped with Adaptive Steering \- Steering Wheel Replacement
- [SSM 47850](/bulletins/10156571.md), 2019-04-03, Service bulletin: STEERING; STEERING: STEERING WHEEL/HANDLE BAR. 2017\-2019 F\-Super Duty, 2017\-2019 Continental, 2015\-2019 Edge, 2016\-2018 MKX and 2019 Nautilus vehicles may exhibit an inoperative heated steering wheel. For vehicles equipped with adaptive steering, the steering effort control module \(SECM\) controls the heated steering wheel feature and is internal to the vehicle's steering wheel. For vehicles not equipped with adaptive steering, the heated steering wheel module \(HSWM\) controls the heated steering wheel feature and is separate from the steering wheel. Using the OASIS Tab drop down \> HVBoM \> Features button or an appropriate Ford diagnostic scan tool, you can determine if the vehicle is equipped with Adaptive Steering. Refer to the Workshop Manual \(WSM\), Section 211\-05.
- [SSM 47083](/bulletins/10136599.md), 2018-05-14, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. Some 2017\-2018 MKZ vehicle built on or before 10\-Oct\-2017 may exhibit a steering wheel that does not travel to the full up position when the easy entry/exit feature is enabled. Reprogram the DSM using Integrated Diagnostic System \(IDS\) or Ford J2534 Diagnostic Software \(FJDS\) release 108.03 or higher. Perform a driver seat module \(DSM\) reset. Select Toolbox \> Body \> Service Functions \> DSM Reset. Next, program the DSM using as\-built. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14C708 and applicable labor operations in section 10 of the service labor time standards \(SLTS\) manual.
- [SSM\-45861](/bulletins/10081009.md), 2016-09-24, Service bulletin: STEERING:COLUMN; ELECTRICAL SYSTEM:SOFTWARE. STEERING COLUMN CONTROLS INOPERATIVE WITH POSSIBLE U0212 \- BUILT ON OR BEFORE 3/20/2015
- [SSM\-45859](/bulletins/10081007.md), 2016-09-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRONIC STABILITY CONTROL \(ESC\); STEERING:COLUMN. 2015\-2016 MKC \- ACTIVE PARK ASSIST – INOPERATIVE STEERING COLUMN CONTROLS WITH STABILITY/TRACTION CONTROL LAMP ILLUMINATED WITH DTC U0131
- [SSM\-45858](/bulletins/10081006.md), 2016-09-24, Service bulletin: STEERING:COLUMN; ELECTRICAL SYSTEM:SOFTWARE. 2015\-2016 MKC \- WITHOUT ACTIVE PARK ASSIST – INTERMITTENTLY INOPERATIVE STEERING COLUMN CONTROLS – BUILT ON OR BEFORE 2/15/2016
- [ASI\-45212](/bulletins/10059062.md), 2016-01-21, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. FORD: SOME VEHICLES AND TRUCKS ARE EXPERIENCING A MALFUNCTION WITH THE HEATED STEERING WHEEL BECOMING INOPERATIVE AND ON DEMAND TEST FAILURE. MODEL 2014\-15 FUSION, 2011\-15 MKX, 2013\-15 SUPER DUTY, EXPLORER, TAURUS, MKS, MKT, 2015 F\-150, MKZ, MKC, 2011\-15 MKX. \*PE
- [SB\-45310](/bulletins/10058662.md), 2015-10-27, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. 2012\-2015 F150, EXPEDITION AND NAVIGATOR: ALL REQUIRE INTEGRATED WHEEL END \(IWE\) REPLACEMENT. SERVICE KIT HAS ALL PARTS REQUIRED FOR REPLACEMENT \*CN
- [ASI\-45211](/bulletins/10058601.md), 2015-10-20, Service bulletin: STEERING: STEERING WHEEL/HANDLE BAR. LINCOLN/FORD: ONCE PROCEDURE FOR HEATED STEERING WHEEL MODULE PROGRAM COMPLETED, HEATED STEERING WHEEL FAILS TO OPERATE PROPERLY AND PASSES NETWORK TEST BUT FAILS ON DEMAND SELF TEST. MODEL 2011\-15 FUSION F\-150, EXPLORER, TAURUS, SUPER DUTY, MKZ, MKC, MKS, MKT, MKX. \*PE

JSON: [/v1/bulletins/10152466](/v1/bulletins/10152466)

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