# Service bulletin M620115

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10152338
- Published by NHTSA: 2018\-12\-17
- Manufacturer's number: M620115
- Manufacturer's date: 2015\-04\-01
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM \(check control message\) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM \(footwell module\) door lock status due to voltage variations

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10152338-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10152338-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2013 to 2015 MINI COOPER
- 2016 MINI COOPER CONVERTIBLE
- 2011 to 2013 MINI COOPER COUNTRYMAN
- 2013 MINI COOPER COUPE
- 2013 to 2016 MINI COOPER S
- 2011 to 2012 MINI COOPER S COUNTRYMAN
- 2014 to 2016 MINI COUNTRYMAN
- 2013 to 2016 MINI JOHN COOPER WORKS

## Recalls for the same vehicles and component

- [2015343](/recalls/tc/2015343.md), 2015-07-30: Electrical

## Other bulletins for the same vehicles and component

- [M010616](/bulletins/11032745.md), 2026-05-18, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in\-service / delivery date.
- [M610226](/bulletins/11031881.md), 2026-05-01, Service bulletin: ELECTRICAL SYSTEM. While performing a 12\-Volt battery jump start, disconnect, or replacement, vehicle test, and/or programming procedure\- the MINI Footwell Module \(FRM\) may become unresponsive. As a result, one or more of the following vehicle electric system\-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote\-control key FOB will not unlock and lock the doors
- [M010616](/bulletins/11015837.md), 2025-03-21, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in\-service / delivery date.
- [M010616](/bulletins/11014693.md), 2025-03-03, Warranty extension: STRUCTURE:BODY; ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 240,000 miles as determined from the original first in\-service / delivery date.
- [M610607](/bulletins/10244507.md), 2023-11-01, Service bulletin: ELECTRICAL SYSTEM. MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle “discharged battery” complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.
- [M360119](/bulletins/10206696.md), 2022-01-24, Service bulletin: ELECTRICAL SYSTEM; WHEELS; EQUIPMENT. New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized \(0 psi\) for more than 2 minutes.
- [M010419](/bulletins/10171506.md), 2020-02-18, Service bulletin: ELECTRICAL SYSTEM; ENGINE; FUEL SYSTEM, GASOLINE. CLASS ACTION SETTLEMENT: N14 HIGH\-PRESSURE FUEL PUMP \(HDP\) SERVICE BENEFIT CLASS VEHICLES: The MINI vehicle may experience a sudden engine operational failure reduced or loss of power while driving and the malfunction indicator lamp \(MIL\) may be illuminated along with high\-pressure fuel pumprelated faults stored in the Engine Control Module \(DME\). PROCEDURE Perform the corresponding diagnosis/vehicle test and run the test plans to completion as applicable.
- [M540119](/bulletins/10166398.md), 2019-10-21, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY; ELECTRICAL SYSTEM:SOFTWARE. SUNROOF WILL NOT OPEN: The sunroof does not move and the vehicle has no faults stored related to the sunroof. A software error in the FZD \(Roof function center\).
- [M840918](/bulletins/10161588.md), 2019-06-24, Service bulletin: ELECTRICAL SYSTEM. TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR MINI ASSIST.
- [M840319](/bulletins/10161587.md), 2019-06-24, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switching from the vehicle hands\-free system to the phone. The Bluetooth connection returns after a vehicle sleep cycle \(20 minutes\).

JSON: [/v1/bulletins/10152338](/v1/bulletins/10152338)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20M620115&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10152338&vehicle=Service%20bulletin%20M620115)