# Service bulletin L\-SB\-0011\-18

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10152125
- Published by NHTSA: 2018\-12\-17
- Manufacturer's number: L\-SB\-0011\-18
- Manufacturer's date: 2018\-03\-26
- NHTSA component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\)

## NHTSA's summary

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L\-SB\-0079\-14, L\-SB\-0073\-13, L\-SB\-0001\-14, and L\-SB\-0024\-14. ? The Introduction and Software Update Information sections have been updated. Service Bulletin No. L\-SB\-0079\-14, L\-SB\-0073\-13, L\-SB\-0001\-14, and L\-SB\-0024\-14 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2014 model year CT 200h, GX 460, IS 250, and IS 350 vehicles equipped with navigation \(version older than V1\#\#8940\) may exhibit one or more of the following conditions: ? Unable to download Destination Assist ? Software update date does not display ? ?Calculating? message displays on the map screen without displaying street name and remaining distance ? Unable to guide a route on the Home screen ? Black display screen ? Bluetooth disconnects intermittently. Some 2014 model year CT 200h, GX 460, IS 250, and IS 350 vehicles equipped with avigation \(version older than V1\#\#8910\) may exhibit one or more of the following conditions: ?Voice Recognition is inoperative ? Same XM channel icon is used for different channels ? Loss of traffic information intermittently when using Lexus Enform ? Traffic incident mark "\!" on the map screen, but no information on the traffic incident screen ? iPod® scroll is stopped changing by tune knob ? Home button is inoperative ? Reset occurs while making a turn off of the highlighted route ? After correction of text in Quick Message15, the corrected text displays in Quick Message13 ? Navigation system reboots intermittently ? Navigation system reboots after receiving errant weather data ? Some screens with clock information display ?12:00? as ?0:00?

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10152125-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10152125-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2014 LEXUS CT HYBRID
- 2014 LEXUS GX
- 2014 LEXUS IS 250
- 2014 LEXUS IS 350

## Other bulletins for the same vehicles and component

- [KLG Technical In](/bulletins/10230353.md), 2023-01-17, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TI: 19LE05 Expired December 1, 2022
- [KLG Dealer Packa](/bulletins/10230352.md), 2023-01-17, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. DP: Limited Service Campaign KLG expired December 01, 2022
- [19LE05 Technical](/bulletins/10230351.md), 2023-01-17, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TI: 19LE05 Expired December 1, 2022
- [19LE05 Dealer Pa](/bulletins/10230350.md), 2023-01-17, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. DP: Customer Support Program 19LE05 expired December 1, 2022.
- [Safety Recall 22](/bulletins/10214355.md), 2022-06-21, Service bulletin: EQUIPMENT. Lexus Safety Recall and Service Campaign \- Technician Certification Requirements 4.13.2022
- [Lexus PRO19\-02 \-](/bulletins/10207945.md), 2022-02-14, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS. POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing \& Resource Center in Dealer Daily as well.
- [LSB006013A](/bulletins/10205340.md), 2021-12-20, Service bulletin: EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. HVAC Odor Maintenance
- [LSB002114](/bulletins/10205327.md), 2021-12-20, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Techstream ECU Flash Reprogramming Procedure.
- [Lexus PRO21\-UFRM](/bulletins/10198149.md), 2021-06-21, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. POL: UPDATES TO THE 2014\-2021 LEXUS UNIVERSAL FLAT RATE MANUAL
- [KLG\_19LE05\-TI\-Up](/bulletins/10179782.md), 2020-09-14, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE

JSON: [/v1/bulletins/10152125](/v1/bulletins/10152125)

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