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Service bulletin L-SB-0011-18

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10152125
Published by NHTSA2018-12-17
Manufacturer's numberL-SB-0011-18
Manufacturer's date2018-03-26
NHTSA componentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA's summary

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0079-14, L-SB-0073-13, L-SB-0001-14, and L-SB-0024-14. ? The Introduction and Software Update Information sections have been updated. Service Bulletin No. L-SB-0079-14, L-SB-0073-13, L-SB-0001-14, and L-SB-0024-14 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2014 model year CT 200h, GX 460, IS 250, and IS 350 vehicles equipped with navigation (version older than V1##8940) may exhibit one or more of the following conditions: ? Unable to download Destination Assist ? Software update date does not display ? ?Calculating? message displays on the map screen without displaying street name and remaining distance ? Unable to guide a route on the Home screen ? Black display screen ? Bluetooth disconnects intermittently. Some 2014 model year CT 200h, GX 460, IS 250, and IS 350 vehicles equipped with avigation (version older than V1##8910) may exhibit one or more of the following conditions: ?Voice Recognition is inoperative ? Same XM channel icon is used for different channels ? Loss of traffic information intermittently when using Lexus Enform ? Traffic incident mark "!" on the map screen, but no information on the traffic incident screen ? iPodĀ® scroll is stopped changing by tune knob ? Home button is inoperative ? Reset occurs while making a turn off of the highlighted route ? After correction of text in Quick Message15, the corrected text displays in Quick Message13 ? Navigation system reboots intermittently ? Navigation system reboots after receiving errant weather data ? Some screens with clock information display ?12:00? as ?0:00?

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
LEXUS CT HYBRID2014
LEXUS GX2014
LEXUS IS 2502014
LEXUS IS 3502014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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