# Service bulletin 21\-056\-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10151776
- Published by NHTSA: 2018\-12\-17
- Manufacturer's number: 21\-056\-15
- Manufacturer's date: 2015\-10\-27
- NHTSA component: POWER TRAIN

## NHTSA's summary

Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module \(TCM\) with the latest available software. Customers may experience a harsh 3\-1 downshift.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10151776-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10151776-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline

## Vehicles listed

- 2015 DODGE JOURNEY

## Recalls for the same vehicles and component

- [2016306](/recalls/tc/2016306.md), 2016-06-14: Powertrain

## Other bulletins for the same vehicles and component

- [U67 Combo Rev10](/bulletins/10231753.md), 2023-02-13, Service bulletin: POWER TRAIN. Emissions recal U67 Catalytic Converter Efficiency
- [U67](/bulletins/10230438.md), 2023-01-17, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; UNKNOWN OR OTHER. Some of the above\-involved vehicles may exceed NOx \(Oxides of Nitrogen\) emission level standards due to loss of catalytic converter efficiency
- [1805914](/bulletins/10229957.md), 2023-01-17, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN. Improved High Altitude Performance
- [9004206](/bulletins/10228975.md), 2023-01-09, Service bulletin: PARKING BRAKE; STRUCTURE; POWER TRAIN. Remanufactured Transmission Assembly 1. All Promaster \(VF\) 3.6L/62TE equipped vehicles: a\) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners \(Part Number 06511385A$\) must be replaced as they are one\-time usage. b\) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c\) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year \- Only use R8210327A$ for 2014 \- 2018 VF. \- Only use R8453637A$ for 2019 VF. \- Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014\-18 VF will result in a 2014\-18 MY core being returned. Mopar can no longer convert 2014\-18 VF 62TE core to the 2019\-21 version. Continued mis\-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014\-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code\(s\) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
- [1804616](/bulletins/10224666.md), 2022-10-24, Service bulletin: POWER TRAIN. Powertrain Diagnostic And System Enhancements
- [S1908000102](/bulletins/10224022.md), 2022-10-17, Service bulletin: POWER TRAIN. \(Rev. A\) Power Inverter Load Ratings
- [1801415](/bulletins/10223621.md), 2022-10-17, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Flash: 3.6L Or 2.4L Diagnostic and System Improvements This bulletin involves updating the Powertrain Control Module \(PCM\) software. The customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes \(DTCs\) set in the PCM memory: 2.4L Engine ? P219A \- Air\-Fuel Ratio Cylinder Imbalance Bank 1. ? U0140 \- Lost Communication With Body Control Module. ? Improve alternator control at Idle. 3.6L Engine ? U0140 \- Lost Communication With Body Control Module. ? P0300 \- Multiple Cylinder Misfire. ? P000A \- Bank 1 Camshaft 1 Position Slow Response. ? P000B \- Bank 1 Camshaft 2 Position Slow Response.
- [9004206](/bulletins/10223014.md), 2022-10-17, Service bulletin: STRUCTURE; PARKING BRAKE; POWER TRAIN. Remanufactured Transmission Assembly 1. All Promaster \(VF\) 3.6L/62TE equipped vehicles: a\) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners \(Part Number 06511385A$\) must be replaced as they are one\-time usage. b\) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c\) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year \- Only use R8210327A$ for 2014 \- 2018 VF. \- Only use R8453637A$ for 2019 VF. \- Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014\-18 VF will result in a 2014\-18 MY core being returned. Mopar can no longer convert 2014\-18 VF 62TE core to the 2019\-21 version. Continued mis\-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014\-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code\(s\) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
- [S1121000006RevA](/bulletins/10221831.md), 2022-09-26, Service bulletin: POWER TRAIN:TRANSMISSION CASE/HOUSING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM. \(Revision A\) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
- [9004206](/bulletins/10221375.md), 2022-09-26, Service bulletin: POWER TRAIN. Remanufactured Transmission Assembly 1. All Promaster \(VF\) 3.6L/62TE equipped vehicles: a\) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners \(Part Number 06511385A$\) must be replaced as they are one\-time usage. b\) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c\) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year \- Only use R8210327A$ for 2014 \- Feb 28, 2019 VF. \- Only use R8453637A$ or R8599680A$ for March 1, 2019 and later VF as they have the revised park system. \- R8453637A$ and R8599680A$ are physically and functionally equivalent. Installing a R8453637A$ or R8599680A$ in a 2014 \- Feb 28, 2019 VF will result in a core with the original park system being returned. Mopar can no longer convert 62TE core with the original park system to the March 1, 2019 and later version. Continued mis\-usage will exacerbate the existing core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014\-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code\(s\) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when

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