# Service bulletin NAS18\-10\-018

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10151656
- Published by NHTSA: 2018\-12\-10
- Manufacturer's number: NAS18\-10\-018
- Manufacturer's date: 2018\-10\-25
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Potential issues have been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range. The list of issues include the following: HMI stuck in installation for the entire drive cycle and there is no 'check for update' button shown within settings Comfort controller option is not available in the connectivity screen Installation failed pop\-up should be removed for NGISOTA Voice command feature is unavailable in Mandarin, but other languages such as English, Cantonese, or Sichuanese are OK No response from HMI when 'check for update' is pressed and there is no connectivity HMI stuck in touchscreen throughout the cycle after abortive start\-up NGI and TCU SOTA enable/disable option

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2018/MC-10151656-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2018/MC-10151656-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2019 JAGUAR E\-PACE
- 2019 JAGUAR F\-PACE
- 2019 JAGUAR F\-TYPE
- 2019 JAGUAR XE
- 2019 JAGUAR XF
- 2019 JAGUAR XJ

## Recalls for the same vehicles and component

- [25V017000](/recalls/nhtsa/25V017000.md), 2025-01-16: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

## Other bulletins for the same vehicles and component

- [SSM76412 \- 10MAR26](/bulletins/11030752.md), 2026-04-06, Other: ELECTRICAL SYSTEM. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
- [TUCC\_DEC2025\_39](/bulletins/11027472.md), 2026-01-08, Other: ELECTRICAL SYSTEM. A battery warning light on and or electrical system failure message is displayed on instrument cluster.
- [H537 UPS0525\-2 11AUG25](/bulletins/11022394.md), 2025-09-03, Service bulletin: ELECTRICAL SYSTEM. Electric Power Assisted Steering \(EPAS\) wiring harness junction box may become corroded over time.
- [TUCC\_APR2025\_18](/bulletins/11017740.md), 2025-05-05, Other: ELECTRICAL SYSTEM. Leaking windshield that caused the water ingress on the electrical component.
- [SFCC\_AUG2024\_24](/bulletins/11007176.md), 2024-09-06, Other: ELECTRICAL SYSTEM. concern has been identified on certain JLR vehicles, where the Body Control Module \(BCM\) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
- [SFCC\_DEC2023\_32](/bulletins/10248409.md), 2024-01-09, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
- [SFCC\_NOV2023\_30](/bulletins/10246319.md), 2023-12-07, Service bulletin: ELECTRICAL SYSTEM. Startup battery keeps draining / Vehicle will not start
- [SSM75813](/bulletins/10243687.md), 2023-10-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Weather and Park \& Pay Apps disappear after PIVI update
- [WACCSEP23\_6](/bulletins/10243682.md), 2023-10-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. Battery low warning displayed on instrument cluster and/or no\-start
- [SSM76038](/bulletins/10240278.md), 2023-08-02, Service bulletin: ELECTRICAL SYSTEM. Vehicle Will Not Charge

JSON: [/v1/bulletins/10151656](/v1/bulletins/10151656)

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