# Service bulletin B310614

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10151405
- Published by NHTSA: 2018\-12\-10
- Manufacturer's number: B310614
- Manufacturer's date: 2015\-08\-01
- NHTSA component: SUSPENSION; SUSPENSION:FRONT

## NHTSA's summary

Front Axle Noise when Turning at Low Ambient Temperatures. A grating and/or squeaking noise from the front axle occurs when turning at low speeds or idle. The noise is most noticeable at low temperatures \(approx. 32 degrees F\), but not unusual at higher temperatures and after driving. Friction between the spring pad and the strut upper support bearing is causing the noise.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10151405-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10151405-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Suspension

## Vehicles listed

- 2014 to 2016 BMW I3

## Other bulletins for the same vehicles and component

- [B610920](/bulletins/10174023.md), 2020-04-20, Service bulletin: ELECTRONIC STABILITY CONTROL:AUTOMATIC \(ASC\); ELECTRICAL SYSTEM; STEERING; SUSPENSION. CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages \(CCM\) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position \(D\) cannot be engaged on the gear selector switch \(GWS\) Reduction of steering assist After an engine emergency shut\-off \(either a prolonged long press; or 3 consecutive short presses of the Start/Stop button\) and the vehicle going to sleep \(identifiable by the lighting of the "Start/Stop button"\) everything resumes normal functionality and the CCM messages no longer appear.
- [B310614](/bulletins/10151311.md), 2018-12-10, Service bulletin: SUSPENSION. Front Axle Noise when Turning at Low Ambient Temperatures. A grating and/or squeaking noise from the front axle occurs when turning at low speeds or idle. The noise is most noticeable at low temperatures \(approx. 32 degrees F\), but not unusual at higher temperatures and after driving. Friction between the spring pad and the strut upper support bearing is causing the noise.
- [310614](/bulletins/10149364.md), 2018-11-26, Service bulletin: SUSPENSION. Front Axle Noise when Turning at Low Ambient Temperatures.

JSON: [/v1/bulletins/10151405](/v1/bulletins/10151405)

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