# Service bulletin M840114

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10151349
- Published by NHTSA: 2018\-12\-10
- Manufacturer's number: M840114
- Manufacturer's date: 2016\-05\-01
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL

## NHTSA's summary

Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection \- Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software \(issue started with iOS 8.3 continues with iOS 9.x and its variants\) Samsung S6 and S6 Edge device firmware

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10151349-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10151349-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2013 to 2014 MINI CLUBMAN
- 2017 MINI CLUBMAN
- 2007 to 2010 MINI COOPER
- 2011 to 2015 MINI COOPER
- 2017 to 2019 MINI COOPER
- 2008 to 2010 MINI COOPER CLUBMAN
- 2011 MINI COOPER CLUBMAN
- 2009 MINI COOPER CONVERTIBLE
- 2016 MINI COOPER CONVERTIBLE
- 2011 to 2013 MINI COOPER COUNTRYMAN
- 2012 to 2013 MINI COOPER COUPE
- 2012 to 2013 MINI COOPER ROADSTER
- 2007 to 2010 MINI COOPER S
- 2011 to 2017 MINI COOPER S
- 2019 MINI COOPER S
- 2008 to 2010 MINI COOPER S CLUBMAN
- 2011 to 2012 MINI COOPER S CLUBMAN
- 2009 to 2010 MINI COOPER S CONVERTIBLE
- 2011 to 2012 MINI COOPER S CONVERTIBLE
- 2011 to 2012 MINI COOPER S COUNTRYMAN
- 2009 MINI COOPER S US
- 2011 MINI COOPER S US
- 2007 MINI COOPER US
- 2009 MINI COOPER US
- 2014 to 2016 MINI COUNTRYMAN
- 2012 MINI JCW
- 2012 MINI JCW CONVERTIBLE

## Recalls for the same vehicles and component

- [2023281](/recalls/tc/2023281.md), 2023-05-11: Electrical
- [23V337000](/recalls/nhtsa/23V337000.md), 2023-05-11: ELECTRICAL SYSTEM
- [2018544](/recalls/tc/2018544.md), 2018-10-03: Electrical
- [2015343](/recalls/tc/2015343.md), 2015-07-30: Electrical
- [2012008](/recalls/tc/2012008.md), 2012-01-11: Electrical
- [09V474000](/recalls/nhtsa/09V474000.md), 2009-12-15: EQUIPMENT:OTHER:LABELS
- [07V533000](/recalls/nhtsa/07V533000.md), 2007-11-20: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [M610226](/bulletins/11037535.md), 2026-09-28, Service bulletin: ELECTRICAL SYSTEM. While performing a 12\-Volt battery jump start, disconnect, or replacement, vehicle test, and/or programmingprocedure\- the MINI Footwell Module \(FRM\) may become unresponsive. As a result, one or more of the following vehicle electric system\-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote\-control key FOB will not unlock and lock the doors
- [M060226](/bulletins/11033151.md), 2026-06-02, Other: ELECTRICAL SYSTEM. Control Unit PDC Return
- [M010616](/bulletins/11032745.md), 2026-05-18, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in\-service / delivery date.
- [M610226](/bulletins/11031881.md), 2026-05-01, Service bulletin: ELECTRICAL SYSTEM. While performing a 12\-Volt battery jump start, disconnect, or replacement, vehicle test, and/or programming procedure\- the MINI Footwell Module \(FRM\) may become unresponsive. As a result, one or more of the following vehicle electric system\-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote\-control key FOB will not unlock and lock the doors
- [M010616](/bulletins/11015837.md), 2025-03-21, Warranty extension: ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 186,000 miles as determined from the original first in\-service / delivery date.
- [M010616](/bulletins/11014693.md), 2025-03-03, Warranty extension: STRUCTURE:BODY; ELECTRICAL SYSTEM. The Footwell Module \(FRM\) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 240,000 miles as determined from the original first in\-service / delivery date.
- [M610124](/bulletins/10250379.md), 2024-03-02, Service bulletin: ELECTRICAL SYSTEM. Customers with a genuine MINI “Click and Drive System” \(C\&D\) accessory installed may complain of steering system check control messages \(CCM\) and reduced steering functionality. The concern starts after a software update to 4.28.1.x \(21\-03\-500\) or greater, and the issue can be duplicated after placing a device on the MINI \(C\&D\) Click and Drive accessory. One or more of the following CCM may be stored: Steering effort increased Driving Stabilization failed Speed control failed Collision warning failed Pedestrian warning failed
- [M610607](/bulletins/10244507.md), 2023-11-01, Service bulletin: ELECTRICAL SYSTEM. MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle “discharged battery” complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.
- [M840322](/bulletins/10234353.md), 2023-04-17, Service bulletin: ELECTRICAL SYSTEM. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE \(VoLTE\) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services \(Concierge Call, MINI Assistance and emergency call voice\) can no longer be used regionally in the US in vehicle with telematics control units ATM\-1 and TCB\-4G. Voice control of the vehicle and all other telephone \(paired mobile devices\) functions are not affected. Emergency call location data is unaffected.
- [M610223](/bulletins/10234352.md), 2023-04-17, Service bulletin: EXTERIOR LIGHTING; ELECTRICAL SYSTEM. The buttons on the gear selector switch \(GWS\) do not work, or the function indicator lighting has failed.

JSON: [/v1/bulletins/10151349](/v1/bulletins/10151349)

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