# Service bulletin B620916

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10151326
- Published by NHTSA: 2018\-12\-10
- Manufacturer's number: B620916
- Manufacturer's date: 2016\-05\-01
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM

## NHTSA's summary

Instrument Cluster Clock Loses Time. The time displayed in the KOMBI \(instrument cluster\) may lose a few minutes each week Internal KOMBI calculation error.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10151326-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10151326-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2016 BMW 750LI
- 2017 BMW M760I

## Other bulletins for the same vehicles and component

- [B620322](/bulletins/10227566.md), 2022-12-12, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue \(like ECO PRO mode\).
- [B620122](/bulletins/10208181.md), 2022-02-22, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL. Temporary black screen in the instrument cluster.
- [B620818](/bulletins/10186225.md), 2021-02-01, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. ?INSTRUMENT CLUSTER DISPLAY SHAKES\-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left. The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point.
- [B620919](/bulletins/10170588.md), 2020-01-21, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI \(Instrument Cluster\).
- [B620119](/bulletins/10169469.md), 2019-12-16, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster \(KOMBSP18\) functions are intermittently inoperative including: On\-board Computer \(BC\) button on turn signal stalk \(BC button shown at left\) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.
- [B620518](/bulletins/10160354.md), 2019-05-20, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. HEADS UP DISPLAY SPORADICALLY INOPERATIVE. Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head\-Up Display \(HUD\) may deactivate.
- [B621716](/bulletins/10150980.md), 2018-12-10, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM. ?FUEL GAUGE AND RANGE DISPLAY FAILURE.

JSON: [/v1/bulletins/10151326](/v1/bulletins/10151326)

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