# Service bulletin B320616

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10151312
- Published by NHTSA: 2018\-12\-10
- Manufacturer's number: B320616
- Manufacturer's date: 2016\-05\-01
- NHTSA component: STEERING

## NHTSA's summary

Troubleshooting intermittent Steering Assistance with Electric Power Steering \(EPS\). Intermittent steering assistance failure CAUSE The power supply of the EPS control unit.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10151312-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10151312-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Steering

## Vehicles listed

- 2011 to 2013 BMW 1 SERIES M
- 2014 BMW 525D XDRIVE
- 2011 to 2016 BMW 528I
- 2014 to 2016 BMW 535D
- 2011 to 2017 BMW 535I
- 2010 to 2012 BMW 535I GRAN TURISMO
- 2011 BMW 535I US
- 2011 to 2017 BMW 550I
- 2010 to 2012 BMW 550I GRAN TURISMO
- 2012 to 2017 BMW 640I
- 2012 to 2017 BMW 650I
- 2012 to 2015 BMW 740I
- 2011 BMW 740I US
- 2015 BMW 740LD
- 2011 to 2015 BMW 740LI
- 2009 to 2015 BMW 750I
- 2009 to 2015 BMW 750LI
- 2010 to 2012 BMW 760LI
- 2014 to 2015 BMW 760LI
- 2012 to 2013 BMW ACTIVE HYBRID 5
- 2012 to 2013 BMW ACTIVE HYBRID 7
- 2014 to 2015 BMW ACTIVE HYBRID 7
- 2011 BMW ACTIVEHYBRID 7
- 2013 BMW F800 R
- 2015 to 2016 BMW F800 R
- 2013 to 2016 BMW M5
- 2013 to 2017 BMW M6
- 2011 BMW R 1200 GS ADVENTURE
- 2017 BMW R 1200 GS ADVENTURE
- 2015 BMW R NINE T
- 2014 to 2016 BMW R1200 S ADVENTURE

## Other bulletins for the same vehicles and component

- [B360121](/bulletins/10249018.md), 2024-02-01, Service bulletin: STEERING. At low outside temperatures \(below 40 degrees F\) and slow driving speeds \(i.e. when parking, maneuvering\)with a large steering angle, the front end can be slightly axially misaligned. This can be felt \(jerking\)/ heard via an acoustic acknowledgement \(clunk\) as seen at the 11 second mark of the video. See attached video V36 01 21.
- [B320223](/bulletins/10249017.md), 2024-02-01, Service bulletin: STEERING. SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one\-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one\-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23
- [B610721](/bulletins/10200238.md), 2021-08-09, Service bulletin: EQUIPMENT; STEERING; EQUIPMENT ADAPTIVE/MOBILITY. Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle, when turning the steering wheel.
- [B340414](/bulletins/10194296.md), 2021-05-24, Service bulletin: SERVICE BRAKES, AIR:DISC; STEERING: STEERING WHEEL/HANDLE BAR. Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components \(less than 212 degrees F\) increases the likelihood of cracks to form.
- [B510416](/bulletins/10151176.md), 2018-12-10, Service bulletin: STEERING; EQUIPMENT ADAPTIVE/MOBILITY. Groaning Noise When Adjusting Steering Column. A groaning noise can be heard when the steering column is retracted and moves into the lower position. Friction between gap trim and the lower trim cover.
- [B510416](/bulletins/10151101.md), 2018-12-10, Service bulletin: EQUIPMENT; STEERING. SUBJECT Groaning Noise When Adjusting Steering Column. A groaning noise can be heard when the steering column is retracted and moves into the lower position. CAUSE Friction between gap trim and the lower trim cover
- [B070314](/bulletins/10151068.md), 2018-12-10, Service bulletin: ENGINE; STEERING; ELECTRICAL SYSTEM; EQUIPMENT. This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits \(source\- Analysis of FASTA data and repeat repair visit reports\). INFORMATION Where diagnosis \(vehicle or short test\) with ISTA has already started, it is important to diagnose the fault code\(s\) listed below \(when they are stored in the vehicle\) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
- [320113](/bulletins/10150070.md), 2018-12-03, Service bulletin: STEERING. Squeaking Noises when Steering Wheel Is Turned. There are squeaking noises from the steering spindle when the steering wheel is turned. The steering spindle sleeve's plastic bearing is insufficiently lubricated or not lubricated at all.
- [B270118](/bulletins/10149967.md), 2018-12-03, Service bulletin: STEERING; ELECTRONIC STABILITY CONTROL \(ESC\). "?DYNAMIC STABILTY CONTROL WARNING ON WITH LIMITED POWER STEERING ASSIST This Service Information bulletin replaces SI B34 09 16 dated January 2017 What's New: ? This SIB is a complete revision of B34 09 16. Steering feels heavy \(limited power assist\) The Dynamic Stability Control \(DSC\) light and Service Engine Soon light may be on. The following message may be displayed in the Check Control \(CC\): \* CCM 350 ""It is possible to continue to drive. All\-wheel drive system."" \* Other CC messages may be stored related to: Restraint system / lane change warning / distance information / pedestrian protection. One or both of the following faults are stored in the DSC: \* D36500 \- Message fault \(xDrive actuator information, ID: XDRV\_ACT\_INFO\) \- Timeout \* D356E4 \- Message fault \(status of distribution of the longitudinal torque on the front axle rear axle, ID: ST\_REPAT\_XTRQ\_FTAX\_BAX\) \- Timeout The following faults can also be stored in the DDE or DME: \* DDE: CD95E0 \- Message \(ST\_REPAT\_XTRQ\_FTAX\_BAX, 19.3.4,FX\), Timeout: Message \(status of distribution of longitudinal torque of front axle rear axle\) from longitudinal torque distribution failed \* DME: CDA056 \- FlexRay, message \(status of distribution of longitudinal torque of front axle rear axle / xDrive actuator information, 19.3.4\): missing Internal fault in the transfer case control unit \(Longitudinal Torque Module \- LMV\). "
- [120912](/bulletins/10149338.md), 2018-11-26, Service bulletin: STEERING. Intermittently, the engine idle speed may fluctuate up and down or cut off under any of the following circumstances, without any relevant faults stored in the DME memory: \* While driving off throttle \(coasting\) and braking at speeds below approx. 10 mph \* While idling, low\-speed maneuvering such as parking, or if the steering is turned to the full\-lock position Unfavorable DME software

JSON: [/v1/bulletins/10151312](/v1/bulletins/10151312)

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