# Service bulletin M010603

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10151223
- Published by NHTSA: 2018\-12\-10
- Manufacturer's number: M010603
- Manufacturer's date: 2016\-03\-01
- NHTSA component: EQUIPMENT

## NHTSA's summary

"MINI ""Enhanced"" Dealer Self\-Authorized \(DSA\) Goodwill Program. INFORMATION With repair orders/claims dated on or after July 1, 2015, the ""Enhanced"" Dealer SelfAuthorized \(DSA\) Goodwill Program: Provides the top level \(Tier 1\) expanded benefits for qualifying dealers And for Tier 1 and Tier 2 dealers: The Mileage limit was increased to 110,000 from 96,000 for Tier 1 and Tier 2 dealers. The Dealer Self\-Authorized Goodwill Program \(DSA\) provides your dealer with a tool to build and maintain customer confidence with the MINI brand during difficult situations. The objective is to exceed your customers' expectations, increase their satisfaction, and maintain product loyalty, leading to repeat sales. This program does not replace the existing Regional Field Authorization \(FAS\) Goodwill process. Instead, it offers you an opportunity to make a customer goodwill decision ""on\-the\-spot"" without the need to obtain prior approval from MINI USA. This gives your dealer a greater opportunity to deliver on the program's objective. DSA Goodwill Considerations."

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10151223-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10151223-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- BMW BMW

JSON: [/v1/bulletins/10151223](/v1/bulletins/10151223)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20M010603&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10151223&vehicle=Service%20bulletin%20M010603)