Service bulletin B610616

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10151185
Published by NHTSA	2018-12-10
Manufacturer's number	B610616
Manufacturer's date	2016-03-01
NHTSA component	ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ENGINE

NHTSA's summary

"CCM ""Engine fault! Power loss"" and/or ""Battery charging fault!"". Upon unlocking or starting the vehicle, one or both of the following Check Control messages (CCM) are displayed to the customer: ""Engine fault! Power loss"" (CCM-ID: 29) ""Battery charging fault!"" (CCM-ID: 213). Faults from Safety box (S-Box) in the high-voltage battery."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine, 12-volt battery

Vehicles listed
BMW 330E	2016
BMW X5	2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B610619	2019-06-24. Service bulletin. HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians.
B610419	2019-05-20. Service bulletin. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019.
B610419	2019-05-20. Service bulletin. VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED This Service Information bulletin replaces SI B61 04 19 dated March 2019.
B610419	2019-04-22. Service bulletin. THE VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED. The customer's vehicle does not start due to a totally discharged battery.
B613014	2018-12-10. Service bulletin. "BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is ""applicable"" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."
B121416	2018-12-10. Service bulletin. Service Action: Program control units (DME data status). The high-voltage battery's life may be reduced when charging the high-voltage battery while the vehicle is in motion. AFFECTED VEHICLES Certain VINs (not all) produced between August 7, 2015 and April 19, 2016. Please check the key reader or the Warranty Vehicle Inquiry screen in DCSnet. The charging strategy incorporated in the DME software.
B612816	2018-12-10. Service bulletin. ?SERVICE ACTION: CHECK CHARGING OF THE HIGH VOLTAGE BATTERY Please perform the procedure outlined in this Service Information on all affected vehicles prior to customer delivery, or the next time the vehicle is in the shop.
B612617	2018-11-26. Service bulletin. Charging of the high voltage battery is interrupted and will not complete. A change in the job structure in ISTA causes the BDC to open the 30B relay unexpectedly.
B612517	2018-11-26. Service bulletin. SME - HV BATTERY CELL MODULE VOLTAGE FAULTS. When diagnosing with ISTA or ISTA Next, a fault code (detailed below), regarding the cell voltage measurement, is entered in the battery management electronics (SME). ? 21F0C2 - High-voltage battery, cell supervision circuit 1: Voltage measurement (battery cell), line disconnection ? 21F0C3 - High-voltage battery, cell supervision circuit 2: Voltage measurement (battery cell), line disconnection ? 21F0C4 - High-voltage battery, cell supervision circuit 3: Voltage measurement (battery cell), line disconnection ? 21F0C5 - High-voltage battery, cell supervision circuit 4: Voltage measurement (battery cell), line disconnection ? 21F0C6 - High-voltage battery, cell supervision circuit 5: Voltage measurement (battery cell), line disconnection The customer might not have reported the situation as the fault code could have no effect on the vehicle operation. Erroneous fault in the fault memory of the SME, possible fault in a cell supervision circuit (CSC) or a cell module.
B613014	2018-11-13. Service bulletin. "BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: ? Effective for repairs dated on or after January 1, 2015. ? Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. ? The calculation is based on the current date of repair. It is ""applicable"" when the 12-volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."