# Service bulletin B620416

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10151110
- Published by NHTSA: 2018\-12\-10
- Manufacturer's number: B620416
- Manufacturer's date: 2016\-02\-01
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT

## NHTSA's summary

HeadUp Display Does not Work After Programming. After programming the vehicle with ISTA/P 3.57.3 or 3.58.x; one, or more, of the following situations could exist: The LED display of the tachometer in the instrument cluster is blacked out when door is opened and engine is running \(shown below, left\). After closing the door, tachometer will display again \(shown below, right\). The Check Control message is not displayed. HUD \(HeadUp Display\) does not work. No fault memory is displayed in the final report from ISTA/P or during PDI. This affects vehicles with I\-Level S15A\-15\-11\-503 or S15A\-16\-03\-50x. This will not occur in vehicles produced after June 29, 2016. A programming abort occured during programming of the instrument cluster causing a software error in the instrument cluster.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2016/MC-10151110-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2016/MC-10151110-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2016 BMW 750LI
- 2017 BMW M760I

## Other bulletins for the same vehicles and component

- [B611305](/bulletins/10249027.md), 2024-02-01, Service bulletin: ELECTRICAL SYSTEM. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
- [B630821](/bulletins/10239611.md), 2023-07-24, Service bulletin: EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Headlight check control \(CC\) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A \- Left high\-beam headlight: Short circuit and/or 8041A5 \- light outputs: Number of permitted short circuit cycles exceeded
- [B090221](/bulletins/10239599.md), 2023-07-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
- [B651523](/bulletins/10238090.md), 2023-06-26, Service bulletin: ELECTRICAL SYSTEM. After programming the head unit \(HU\-H2\), activating the FSC \(German word Freischaltcode\) Enabling Codes repeatedly fails.
- [B610123](/bulletins/10238083.md), 2023-06-26, Service bulletin: ELECTRICAL SYSTEM. Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12\-volt battery becomes discharged and may cause a no\-start condition.
- [SIB660823](/bulletins/10236236.md), 2023-05-15, Service bulletin: ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR. Issues with the various functions of the camera\-based driver assistance systems \(KAFAS system\) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
- [B841422](/bulletins/10235206.md), 2023-05-01, Service bulletin: LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Customer is shown an incorrect GPS location in the vehicle \(i.e., Nav Map, coordinates\).
- [B840822](/bulletins/10235205.md), 2023-05-01, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE \(VoLTE\) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services \(Concierge Call, BMW Assistance, and emergency call voice\) can no longer be used regionally in the US in vehicle with telematics control units ATM\-1 and TCB\-4G. Voice control of the vehicle and all other telephone \(paired mobile devices\) functions are not affected. Emergency call location data is unaffected.
- [B651623](/bulletins/10235203.md), 2023-05-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Customer states there is no audio playback \(telephony, navigation, radio\) and system sounds \(PDC, turn indicators, acoustic signals\) may also have failed.
- [B610123](/bulletins/10235191.md), 2023-05-01, Service bulletin: ELECTRICAL SYSTEM. Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12\-volt battery becomes discharged and may cause a no\-start condition.

JSON: [/v1/bulletins/10151110](/v1/bulletins/10151110)

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