Service bulletin B840815
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10151029 |
| Published by NHTSA | 2018-12-10 |
| Manufacturer's number | B840815 |
| Manufacturer's date | 2016-01-01 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
"?SUBJECT During the QC1 the BMW Assist Test Call Fails . After the transport mode is deleted (during the QC1), a BMW Assist (SOS) test call is made by pressing the SOS/ E-Call button. However, the call only connects via voice (no data is transmitted). The operator indicates that a crash call has been sent. ATM fault code ""B7F348 - Provisioning without signature OTA"" is stored. The provisioning of the ATM (Advanced Telematics Module) has failed."
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| BMW 228I | 2014, 2015, 2016 |
|---|---|
| BMW 230I | 2017, 2018 |
| BMW 320I | 2013, 2014, 2015, 2016, 2017 |
| BMW 328D | 2014, 2015, 2016, 2017 |
| BMW 328I | 2012, 2013, 2014, 2015, 2016 |
| BMW 330E | 2016, 2017 |
| BMW 330I | 2017 |
| BMW 335I | 2012, 2013, 2014, 2015, 2016 |
| BMW 340I | 2016, 2017 |
| BMW 428I | 2014, 2015, 2016 |
| BMW 430I | 2017, 2018 |
| BMW 435I | 2014, 2015, 2016 |
| BMW 440I | 2017, 2018 |
| BMW 5-SERIES GRAN TURISMO | 2017 |
| BMW 750LI | 2016 |
| BMW ACTIVE HYBRID 3 | 2013 |
| BMW ACTIVE HYBRID 3 | 2014, 2015 |
| BMW M235I | 2014, 2015, 2016 |
| BMW M240I | 2017, 2018 |
| BMW M3 | 2015, 2016, 2017 |
| BMW M4 | 2015, 2016, 2017, 2018 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2026332 | 2026-07-08. Electrical |
|---|---|
| 26V441000 | 2026-07-08. ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY |
| 24V608000 | 2024-08-13. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP |
| 2019310 | 2019-06-20. Electrical |
| 17V719000 | 2017-11-15. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| 2015343 | 2015-07-30. Electrical |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| B012016 | 2025-02-24. Warranty extension. The Footwell Module (FRM) limited warranty for defects in materials and / or workmanship has been supplementarily increased to 15 years / 240,000 miles as determined from the original first in-service / delivery date. |
|---|---|
| B011124 | 2024-12-31. Warranty extension. the High-Voltage (HV) Battery Assembly Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service/first delivery date. |
| B510819 | 2024-02-01. Service bulletin. The basic conditions for initializing the power windows are not met. |
| B611305 | 2024-02-01. Service bulletin. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints. |
| B651523 | 2023-06-26. Service bulletin. After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. |
| B840822 | 2023-05-01. Service bulletin. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected. |
| B630917 | 2023-05-01. Service bulletin. Exterior rear lights do not work. |
| B610120 | 2022-10-31. Service bulletin. Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. |
| SIB662419 | 2022-08-22. Service bulletin. Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected. |
| SIB640921 | 2022-08-22. Service bulletin. On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F+; 3 to 15+ Celsius) without changing any climate control settings. A difference may be felt in cooling power compared from left to right. In some cases, the air conditioning may have stopped blowing cold air altogether. A rattling noise may also be heard coming from the electrical coolant condenser (EKMV). |