# Service bulletin 09\-004\-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10150620
- Published by NHTSA: 2018\-12\-10
- Manufacturer's number: 09\-004\-15
- Manufacturer's date: 2015\-06\-27
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; EQUIPMENT

## NHTSA's summary

Incorrect Engine Mount Isolator Installed On 3.0L Diesel Engine This bulletin involves replacing the right and left side engine mount isolators. Incorrect dampening rate engine mount isolators may have been installed on the vehicle which may cause one or more of the following symptoms: ? Shake and/or vibration at idle felt in the steering wheel and seat track. ? Road surface input shake felt in the steering wheel and seat track. ? Boom like low frequency noise at idle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10150620-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10150620-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine, Equipment and accessories

## Vehicles listed

- 2015 JEEP GRAND CHEROKEE

## Recalls for the same vehicles and component

- [2023338](/recalls/tc/2023338.md), 2023-06-08: Engine
- [23V411000](/recalls/nhtsa/23V411000.md), 2023-06-08: ENGINE AND ENGINE COOLING
- [2020544](/recalls/tc/2020544.md), 2020-11-12: Engine
- [20V699000](/recalls/nhtsa/20V699000.md), 2020-11-12: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE \(EGR VALVE\)
- [2020371](/recalls/tc/2020371.md), 2020-08-13: Engine
- [20V475000](/recalls/nhtsa/20V475000.md), 2020-08-13: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- [2018269](/recalls/tc/2018269.md), 2018-05-17: Engine
- [15V461000](/recalls/nhtsa/15V461000.md), 2015-07-23: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## Other bulletins for the same vehicles and component

- [9100639](/bulletins/11021845.md), 2025-08-13, Service bulletin: ENGINE. Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
- [9003357A](/bulletins/10247906.md), 2024-01-02, Service bulletin: ENGINE AND ENGINE COOLING. ADAPTER, Engine Oil Filter \(Pentastar V6\) For all 2014MY replace the Oil Filter Adapter \(OFA\). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1\) Remove OFA 2\) Replace only the oil inlet O\-ring and gaskets \(seals kit in SOL above\). 3\) Re\-install the OFA. For 2023MY and beyond use black O\-ring. For 2022MY and prior use red O\-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [0700723](/bulletins/10239957.md), 2023-07-31, Service bulletin: ENGINE AND ENGINE COOLING. Water Quality When Mixed With Engine Coolant
- [1804823](/bulletins/10236933.md), 2023-05-30, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. wiTECH Small Leak Verification Test \(SLVT\) \- P0456\-EVAP SYSTEM SMALL LEAK
- [9003357a](/bulletins/10234379.md), 2023-04-17, Service bulletin: ENGINE AND ENGINE COOLING. ADAPTER, Engine Oil Filter \(Pentastar V6\) For all 2014MY replace the Oil Filter Adapter \(OFA\). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1\) Remove OFA 2\) Replace only the oil inlet O\-ring and gaskets \(seals kit in SOL above\). 3\) Re\-install the OFA. For 2023MY and beyond use black O\-ring. For 2022MY and prior use red O\-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- [9003357](/bulletins/10234378.md), 2023-04-17, Service bulletin: ENGINE AND ENGINE COOLING. ADAPTER, Engine Oil Filter \(Pentastar V6\) For all 2014MY replace the Oil Filter Adapter \(OFA\). For any other MY \(with mileage above 30,000\) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1\) Remove OFA 2\) Replace only the oil inlet O\-ring and gaskets \(seals kit in SOL above\). 3\) Re\-install the OFA. For 2023MY and beyond use black O\-ring. For 2022MY and prior use red O\-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
- [S2109000004](/bulletins/10230180.md), 2023-01-17, Service bulletin: ENGINE AND ENGINE COOLING. Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

JSON: [/v1/bulletins/10150620](/v1/bulletins/10150620)

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